Coventry BS Log In

Stompa

Red_Ant wrote: »

Those of us that rely on Internet banking often need to use such a facility whilst away from home - and that means carrying the grid card in a wallet, alongside debit cards etc.

It's easy enough to transfer the data on the grid card into something like Keepass.

ukmike

Those of us that rely on Internet banking often need to use such a facility whilst away from home - and that means carrying the grid card in a wallet, alongside debit cards etc.

Just take a picture of it with your mobile phone!

evenasus

Stompa wrote: »

It's easy enough to transfer the data on the grid card into something like Keepass.

Good idea Stompa.
It hadn't occured to me and yet I keep all my login/password information on Keepass.
The grid card itself, I'll keep in the safe.

savetilibleed

I received my Grid card from Coventry BS today. I can only see two up-sides.

1. That certain security questions and answers are often repeated across different online banking accounts, i.e. first school, Mother's maiden name.
2. Hitherto, with Coventry, these answers had to be sent in the post to them in the first instance. They mean nothing to someone intercepting them, but will pass through a person at Coventry to be entered onto their system.

It passes responsibility more to the customer, thus relieving them of some responsibility for fraud/security lapses.

But here the card is, on my desk, and I'm really not sure about it. The memorable security answers I do of course know, being memorable to me, and I don't need them recorded even in KeePass. But the card could get into other hands or get reproduced.

I can't see any reason for not keeping my username in Keepass as it is on a letter from Coventry in a folder anyway. And I can remember that particular password ok (that you have to enter random characters of). I'll have a hint recorded though.

I don't know what to do with my grid card - that's to say to keep it safe enough. I feel like I have the replacement for the bits of information that are in my head now as physical thing (the grid card).

Stompa

savetilibleed wrote: »

The memorable security answers I do of course know, being memorable to me, and I don't need them recorded even in KeePass.

Though of course a lot of people use 'made up' answers, so their mother will have a different maiden name with each bank etc.....

savetilibleed wrote: »

But the card could get into other hands or get reproduced.

Copy it into Keepass and destroy the card?

savetilibleed

Stompa wrote: »

Copy it into Keepass and destroy the card?

How do I do that. By scanning the card and attaching the file?

Stompa

savetilibleed wrote: »

How do I do that. By scanning the card and attaching the file?

I just typed mine into the 'Notes' field. If you're going to destroy the original just make sure you triple check what you've typed!

mushtiff

I've just opened a Coventry ISA, chosen partly as it could be operated online. I couldn't believe that they ask you to write down & post your security details & password to them. I've had dozens of online accounts over the years and none of them ask you to write a password down, the organisation sends you a password to get you online where you can change it securely. Although the letter to the Coventry won't have my name & address, post often does go missing, and I shouldn't think it's that difficult to trace someone if you know their "mother's maiden name", "date of birth" & "first school". It's simply not good security practice & leaves me with a bad impression of the Coventry - though I've rated them highly when operating branch-based accounts over the years.

savetilibleed

It is a strange way to set up security details isn't it. Most banks etc you set these things up online. The business of having to send a piece of paper with all this info on, as far as I recall only contains a bar code plus your answers. It still has to pass through someone's hands at the Coventry. I guess they have to be given the benefit of the doubt and presumably when the person who enters your details onto their system (assuming it is manual) will use the barcode reader, which hopefully doesn't reveal any account details to them.

Now they have grid cards there is no need for mother's maiden name and first school as once you have a grid card they don't ask for that any more. I guess if you have to phone them it may be needed though.

alanq

savetilibleed wrote: »

Now they have grid cards there is no need for mother's maiden name and first school as once you have a grid card they don't ask for that any more. I guess if you have to phone them it may be needed though.

Indeed. Accounts cannot be closed online and the security questions are required when calling to close an account.