Have I got Virus??HELP!!

Nade_2

fiddiwebb wrote: »

Homebase.2020. is Homebase kitchen planner as far as I'm aware.

I can't Google at the moment since my BF edited the host file or something ( he isn't here but he told me Google wont work) so I can't search for them, I won't touch Yahoo or Bing lol.

rome1067

Im trying to download Mcafee again as its free for 12 months from HSBC. I've already had it once, does anyone know if I can do it again? At the moment its not doing anything when I try to go on it from HSBC not sure if thats to do with computer playing up or not.

fiddiwebb

rome1067 wrote: »

Im trying to download Mcafee again as its free for 12 months from HSBC. I've already had it once, does anyone know if I can do it again? At the moment its not doing anything when I try to go on it from HSBC not sure if thats to do with computer playing up or not.

Are you sure you want McAfee again :eek:

How about Microsoft Security Essentials which is free.....

http://www.microsoft.com/Security_Essentials/

rome1067

Thanks for that, just downloaded the one you said.

aliEnRIK

Id recommend you dont install a full av program until you know the computers clean

Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_malwarebytes_anti_malware/
Open malwarebytes and goto UPDATE and click 'check for updates'. After its updated goto SCANNER and click PERFORM FULL SCAN then click SCAN
Post the COMPLETE log here AFTER youve deleted everything it finds

rome1067

I've already done the malware scan but can only do quick one as full scan turns the computer off. I downloaded the microsoft one earlier but when it tried to do a quick scan the computer turned off.

Is this one any good pctools.com/registry-mechanic/

If a quick scan does complete it always says nothing found.

aliEnRIK

registry mechanic is just a registry cleaning tool which is of no use here

id guess the computer turns off as its set to shut down after a period of time when its not actually being used?

rome1067

No its not set to turn off.

Just tried full malware scan but computer turned off after 4 minutes. Do you think it could just be that its overheating when doing the scan? It wouldnt switch back on straight away I had to leave it for a bit.

Internet connection still very slow.

aliEnRIK

Id expect a quick scan to last at least 10 mins ~ or does that sometimes stop too?
If you culdnt switch back on then yes, looks like a heat problem
Tried a simple hoovering of the insides? (Without electrocuting yourself of course)

fiddiwebb

Hi rome

Is this a laptop or desktop that turns it self off?

As RIK says it sounds like a overheating problem, if its a desktop are both fans working on it, the PSU fan and the CPU fan?