Help with end of tenancy problems.

AbstractWool

A friend of mine has just left her flat after being there for 8 months. When she was looking around the flat prior to renting,, the landlady said that she always replaces the carpets after each tenant. This was said in front of two witnesses. and on another occassion to my friends hubby.

My friend has moved out now and did not clean the carpets because of what the landlady had said previously. The landlady is now strongly denying saying that she replaces the carpet.
The landlady is holding their £500 deposit and says she is charging £100 to £120 to have the carpets professionally cleaned. She is also trying to charge her £15 an hour to get a cleaner in to clean the bathroom from top to bottom, to be honest the bathroom needed a little cleaning but it certainly wasn't grimey.
We have looked over the contract and there is no mention of any cleaning bills, just about tenants having to fill in and repaint any nail holes etc, which was done.
Whilst there, my friend had a bathroom light repaired at her own expense as she couldn't get in touch with the landlady. Could she present this bill to her?

Any help and advice would be gratefully received.

savingmummy

You will get better advise and more accurate help over on the renting forum http://forums.moneysavingexpert.com/forumdisplay.html?f=16.

As none of the above was written in contract i would say there is very little your friend can do about the carpets tbh.

Cleaning sounds a bit extreme £15ph on a bathroom that wasn`t grimed but again this is up to the LL.