Broken phone

Oakey22

I dropped my phone the other day at work out of my locker and the screen cracked. It is insured with Orange and i am in month 10 of my contract, will it be covered by my insurance because it was my fault it happened?

kai666

isn't that what the insurance is for? Have you rung orange and asked them?

xycom1

Oraneg Care insurance does cover accidental damage but the event has to be reported within a certain time limit and there is an excess to pay for the issue of a replacement handset. Check the terms and conditions - you should have been sent a copy or there should be a copy of them in the back of your phone's user guide.

drahcir_2

depending on the model it may be cheaper to buy a new screen than pay the excess

Oakey22

its a w800i so is an expensive phone. think the excess is only £15 so i will give them a ring tomorrow

drahcir_2

a screen for that would be about £30 + fitting
so if you can get the phone replaced for £15 that would obviously be better

meandu229

xycom1 wrote:

Oraneg Care insurance does cover accidental damage but the event has to be reported within a certain time limit

wouldnt you just be able to say i did it this morning anyhow,