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Broken phone

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Oakey22
Oakey22 Posts: 203 Forumite
I dropped my phone the other day at work out of my locker and the screen cracked. It is insured with Orange and i am in month 10 of my contract, will it be covered by my insurance because it was my fault it happened?

Comments

  • kai666
    kai666 Posts: 1,431 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    isn't that what the insurance is for? Have you rung orange and asked them?
  • xycom1
    xycom1 Posts: 784 Forumite
    Oraneg Care insurance does cover accidental damage but the event has to be reported within a certain time limit and there is an excess to pay for the issue of a replacement handset. Check the terms and conditions - you should have been sent a copy or there should be a copy of them in the back of your phone's user guide.
  • drahcir_2
    drahcir_2 Posts: 4,127 Forumite
    1,000 Posts Combo Breaker
    depending on the model it may be cheaper to buy a new screen than pay the excess
  • Oakey22
    Oakey22 Posts: 203 Forumite
    its a w800i so is an expensive phone. think the excess is only £15 so i will give them a ring tomorrow :)
  • drahcir_2
    drahcir_2 Posts: 4,127 Forumite
    1,000 Posts Combo Breaker
    a screen for that would be about £30 + fitting
    so if you can get the phone replaced for £15 that would obviously be better
  • meandu229
    meandu229 Posts: 180 Forumite
    xycom1 wrote:
    Oraneg Care insurance does cover accidental damage but the event has to be reported within a certain time limit
    wouldnt you just be able to say i did it this morning anyhow,
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