Virgin Mobile Rollover Query

jhp

It doesnt work on all Virgin Contracts.Thats probaly why SF only say it works on T-Mobile or Orange.

raj75

jhp wrote:

It doesnt work on all Virgin Contracts.Thats probaly why SF only say it works on T-Mobile or Orange.

Thanks, I didn't know that. Just for information mine is Virgin-30 (200mins, 300texts).

jhp

I read on another 07744 site which i dont wish to promote here.That its allowed in most cases but their are some exceptions.They were not any clearer then then that.

Stompa

raj75 wrote:

So, basically it means you can use the inclusive 200 minutes to call most countries. This is a great money saving and hence you will find many threads discussing about this.

Ah thanks, that's useful to know.

raj75

Any knows how Virgin handles billing?. I received my mobile on 25th and Virgin says my billing date is 1st of every month.

Is it the same billing date for everyone?.

Stompa

raj75 wrote:

Any knows how Virgin handles billing?. I received my mobile on 25th and Virgin says my billing date is 1st of every month.

Is it the same billing date for everyone?.

I received my mobile on the 10th and my first Virgin bill is also dated the 10th.

raj75

Stompa wrote:

I received my mobile on the 10th and my first Virgin bill is also dated the 10th.

Thanks Stompa,

The customer service sounded obvious that billing date will be 1st of every month, let me wait till tomorrow and I will ask him again.

Any idea, how to find whether I am getting paper/online statements?. It seems I will be getting only one of them. With Orange I can get both.

Stompa

raj75 wrote:

Any idea, how to find whether I am getting paper/online statements?. It seems I will be getting only one of them. With Orange I can get both.

I got a paper statement, but I can also view online.