Cancelling three mobile broadband?

Freebyman

Hi, Im fortunate enough to be ending my 3 mobile broadband contract on April 2nd.

I have decided to ditch them as the speed I get is laughable.

My question is having looked at other forums, is where do I send my cancellation letter, when do I send it and what do I put in it?

Any help would be greatly appreciated.

babydaisy

What a rip off company they are - I am having a nightmare with them, I hate them so much - they are a complete bunch of con artists, I have had the worse service from them, no coverage, do not go with them whatever you do.

kwikbreaks

Just phone their customer services at least 30 days before the last day of your minimum term. If they do require notice in writing ask them to give you the address.

The content of any letter can be very terse - just

Please accept this letter as my 30 day notice to terminate the contract for mobile number nnnnn.

Would do.

Include any customer reference if you have one too and obviously your address and name (printed).

Snakeeyes21

I would ask them for your PAC and transfer the number to another network / sim, then there cant be any confusion over whether they have cancelled it correctly.