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strange download problem

Ferris
Ferris Posts: 472 Forumite
Part of the Furniture
edited 12 February 2010 at 4:31PM in Techie Stuff
i've got a weird problem - whenever i try to download anything bigger than a few mb from a browser, the download starts off fast then, after something between 5 and 30mb, stops completely. the transfer speed builds up to a certain point then just reduces, but as soon as the max speed is achieved it doesn't increase the amount downloaded, no matter what speed it displays.

if i then pause and resume the download (in firefox) it continues at full speed for a few mb, then stops again. this continues endlessly.

internet explorer does the same.

streaming video (e.g. iplayer) works fine. i tried using downthemall for firefox, but it suffers the same problem.

this happens 90% of the time i try to download anything. where would i start troubleshooting this problem?
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Comments

  • busenbust
    busenbust Posts: 4,782 Forumite
    Weird one. Could you perhaps try to disable all the add-ons in Firefox and see if that makes any difference.
  • busenbust
    busenbust Posts: 4,782 Forumite
    ...although I have to admit, unlikely to be the cause.
  • busenbust
    busenbust Posts: 4,782 Forumite
    Could you also - although I'm reluctant to suggest this - disable temporarily both your firewall and anti-virus software and then download from a safe site (for testing purposes): something like http://www.winzip.com/index.htm .
  • Ferris
    Ferris Posts: 472 Forumite
    Part of the Furniture
    my standard test is to download the latest version of ubuntu as it's a large, legal, safe download. i disabled avg, but it made no difference.
  • Ferris
    Ferris Posts: 472 Forumite
    Part of the Furniture
    and nor did disabling extensions/add ons... :(
  • busenbust
    busenbust Posts: 4,782 Forumite
    Ferris wrote: »
    my standard test is to download the latest version of ubuntu as it's a large, legal, safe download. i disabled avg, but it made no difference.
    Good idea. Add-ons disabled? Firewall too? Is this a recent problem? Was everything working before...would a system restore come to your rescue?
  • Ferris
    Ferris Posts: 472 Forumite
    Part of the Furniture
    edited 12 February 2010 at 4:58PM
    it has been happening for a while on and off, but i thought it might just be problems with whichever server i was trying to connect to. but recently it seems to be every single large download. i thought it might be something simple, so i rebooted the pc the other day and was suddenly able to download ubuntu. but now once again i can't get anything.

    oh, and the previous test was with everything disabled.

    i think my next test will be trying to connect another computer to the router, see if that suffers the same problem. i don't think i can recall having the same issues on any other pc.
  • busenbust
    busenbust Posts: 4,782 Forumite
    Running out of ideas here Lol; hopefully others here can offer some different angles ;).
  • Ok as Busenbust said there will alway be an obtuse angle from somewhere
    so have tried using ftp from say one of the ubuntu/source sites , preferably outside of browser ie on command prompt. Just a wide angle shot :D
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • Ferris
    Ferris Posts: 472 Forumite
    Part of the Furniture
    nice thinking :) i'll figure out a way to do that and give it a try.

    i just tried resetting the router to factory defaults, and one of my downloads is now maintaining a steady, but slow, transfer speed on the ubuntu test. i wonder if that was it?
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