i'm sick of ebays feedback policy!

roddydogs

lindseykim13 wrote: »

how is this? item was a dvd postage is free for the buyer they paid 2.75 i refunded 2.75 they kept dvd. i don't understand why a neg would be fair in this situation. am i being unreasonable or something? what more can a seller do genuine mistakes happen. i just disagree with the instant neg for something so easily sorted.

Yes, but how much would it have cost him/Her to post it back, most of the £2.75!!

Hodge4ever

lindseykim13 wrote: »

fair enough maybe i shouldn't have bothered with the technically i havn't done anything wrong part, and rightly so i appreciate people correcting me on this but when certain members start getting personal and leaving nasty hurtfull comments it doesn't help anyone.
I won't be using this particular board again not that it bothers anyone but this has put me right off, thanks to those that stuck to the facts and helped me to sort this out.

If it's any consolation I'm on your side, if something isn't listed on an auction I don't assume, I ask!
If they did have a problem, I think dropping you a message to see if you would resolve the problem first before leaving you a -ve would have been the fairest option.