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Orange
I have had an Orange contract for ages but have been blown away by recent service.
1. I noticed some large data charges appearing and yet I have I had an unlimited email plan. Spoke to someone in billing who confirmed she had seen this problem before. 2 days later called to say that I would receive £150 refund.
2. Keen to reduce my monthly plan they have given me a new BB, 600 mins calls (was on 1200), 500 sms, unlimited landline and unlimited email & browsing all for £22 was £45.
There maybe better deals to be had but I want to acknowledge what good service Orange have provided.
Also, we have no mobile coverage at home, maybe 1 bar and we are very close to the M25. Orange BB 9700 supports something called UMA. Within minutes of turning on the phone I have 5 bars and it does this by connecting to my wifi.
:j
1. I noticed some large data charges appearing and yet I have I had an unlimited email plan. Spoke to someone in billing who confirmed she had seen this problem before. 2 days later called to say that I would receive £150 refund.
2. Keen to reduce my monthly plan they have given me a new BB, 600 mins calls (was on 1200), 500 sms, unlimited landline and unlimited email & browsing all for £22 was £45.
There maybe better deals to be had but I want to acknowledge what good service Orange have provided.
Also, we have no mobile coverage at home, maybe 1 bar and we are very close to the M25. Orange BB 9700 supports something called UMA. Within minutes of turning on the phone I have 5 bars and it does this by connecting to my wifi.
:j
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