Contacting Vodafone Shops

partekar

Any one got contact phone numbers for Vodafone shops - I'm after 10 Fenchurch St. in London.

Vodafone customer services won't hand them out because "its a sackable offence" on the grounds that I might get frustrated if the shop doesn't answer - patronising or what!

As a policy it sucks - customer services can't check to see if what I'm after is in stock at store or not. Have to go there to see if they've got it in or not - hence I ain't going - too irritated by the policy.

Annie._2

Vodafone stores dont have contactable telephone numbers. The reason for this is they are there to serve customers and answer customers enquiries in store.

If you were waiting in a queue in a Vodafone store and the assistant serving you left you in the middle of your enquiry to answer the telephone, you may not be particularly impressed.

If stores had an instore phone, it would be constantly ringing and the staff would be unable to do their job of serving customers who were waiting for help in a long queue in the store.

Vodafone

Hi partekar

Ann is right here. We don't have direct contact numbers to stores that we can give out.

If you'd like to make a purchase this can be done for most items online or if you'd like talk about your account you can get in touch with us by sending an email with a link to your thread and your username. If you include the code WRT135 our team will get back to you to help.

All the best

Kirsty
Web Relations Team
Vodafone UK

watcherman

And this is progress? Unbelievable