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Vodafone Issues

RevTheory
RevTheory Posts: 211 Forumite
in Mobiles
Well simply put, i have a number of vodafone deals for my family and i though i would get myself a new iphone with them because i need the texts, passed the credit check all good but vodafone have said they wont connect the phone, even though i have done a credit check and passed?

what the hell can i do
«1

Comments

  • OneADay
    OneADay Posts: 9,031 Forumite
    1,000 Posts Combo Breaker
    Moan at them for an explanation?
    Return the phone if its a contract deal. Might just be that you have too many deals with them in your name. How many contracts do you have with them in your name?
  • RevTheory
    RevTheory Posts: 211 Forumite
    3 with them but have been told i can have 4 and i cant return the handset no returns as i was brought though phones4u
  • OneADay
    OneADay Posts: 9,031 Forumite
    1,000 Posts Combo Breaker
    And what is the reason (if any) why they cannot connect it?
    I don't see why you would have to pay line rental for a non service - is it pay and go?
    You could try the vodafone forums http://forum.vodafone.co.uk/index.php?act=idx

    I have found it a good way to get to someone to act on problems.
  • RevTheory
    RevTheory Posts: 211 Forumite
    contact and no reason i have pass credit check for the new line but its weird
  • OneADay
    OneADay Posts: 9,031 Forumite
    1,000 Posts Combo Breaker
    If they won't connect and won't explain it, I can't see how they could bill you for a non service. I would call it a free phone then :D.

    Could be issue with the phone itself though, perhaps there is an issue with IMEI.
  • RevTheory
    RevTheory Posts: 211 Forumite
    no issues with imei, phones4u said they will look at it today but nothing
  • OneADay
    OneADay Posts: 9,031 Forumite
    1,000 Posts Combo Breaker
    Yeah but today's Sunday, give them time - phones4u are good unlike cpw.

    You did say on another thread you worked for cpw? :p
  • RevTheory
    RevTheory Posts: 211 Forumite
    yes :P

    atm me and my work are having a bit of issues (trade in cheques not being send (sounds like e2save and mobiles) and messing me around with hours)

    ill go and see the manager of p4u tomorrow
  • RevTheory
    RevTheory Posts: 211 Forumite
    OneADay wrote: »
    Yeah but today's Sunday, give them time - phones4u are good unlike cpw.

    You did say on another thread you worked for cpw? :p

    just remember im like the only useful cpw person here
  • OneADay
    OneADay Posts: 9,031 Forumite
    1,000 Posts Combo Breaker
    Just aside from your problem, and talking of cheques - dialaphone sent me a cashback cheque (within 8 days) - in an envelope which was not closed. It still arrived woo hoo.
This discussion has been closed.
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