Can anyone please help me with a problem regarding Outlook Express

albertross_2

I edited it ages ago!

and I've just edited this one..

http://www.slipstick.com/problems/scanpst.htm

busterkeye

I cant find any help in your link Albertross

But cheers anyway

albertross_2

do you have a program called scanpst.exe on your PC?
If so, run it, point it to your outlook pst and do a scan. If that doesn't work, try OE,Tools, Options, Maintenance, Clean Up, Compact

busterkeye

albertross wrote:

do you have a program called scanpst.exe on your PC?
If so, run it, point it to your outlook pst and do a scan. If that doesn't work, try OE,Tools, Options, Maintenance, Clean Up, Compact

I have done that thanks, but it hasnt deleted the email

Do you think if I smash the comp to bits that will help

Chippy_Minton

With OE not running, search for outbox.dbx and delete it. That also deletes the messages in Outbox. When you restart OE it will create a new Outbox.

startrekker

Try this way.
If your email client (Outlook is an email client) is 'stuck', just going in circles , you more than likely have a corrupt or very large email on the server.

To fix the issue, login to your account through the webmail interface. Normally the troublesome email is the last one at the bottom of the last page. Webmail itself might take some time to load, as sometimes large emails slow everything down then delete the large e-mail.

busterkeye

startrekker ive been to my webmail interface (wanadoo/orange) but there is no 'outbox' option there

chippy_minton
if I delete the outbox.dbx then create a new one how will outlook know to snd all my sent emails to it?

albertross_2

try renaming (rather than deleting) the outlook.dbx to outlook.dby, just to see if it resolves the problem.

busterkeye

ok I'll do a search

busterkeye

just done a search for the outbox.dbx by pressing Start, Search, then entering outbox.dbx into the file box and selecting Look in Local hard drives C,D
but nothing

do you think I should just hit it with a big hammer?