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Three (3g) retentions!
smokescreen
Posts: 42 Forumite
in Mobiles
Hi,
Just off the phone to Three customer services, wanted to request PAC code to get the Flext 35 deal offered by T-Mobile.
I dealt with an indian call center staff, and it has to be said, he really was excellent and did a great job throughout the whole process. No problems with accent either, kudos to Three for employing decent external call centers!
For those interested, using the Nokia 6630, I am VERY happy with the three network - its more reliable and stronger than O2's in York, Coventry AND Newcastle upon tyne! Even works in IKEA Wednesbury and Gateshead with great signal! Thats a bloody achievement in my books as O2 and co cant touch it.
To the point : Mentioned that I was going to flext 35 deal I seen on e2save.
Mentioned how I seen similar packages offering £25/month overall on a 18 month contract with cashbacks, and that cashbacks work for me.
He asked his manager and they were able to match the deal without cashback and a free Sony K610i coming on tuesday! 7 days to change my mind too, on contract or phone. 18 month contract mind, although I dont see them getting much better without the hassle of cashbacks.
If you do try the retentions bare in mind my monthly spendature averages easily £45/month and all bills paid on time via DD, this may effect your bargaining power.
Kudos to Three, long may this excellent service last!
Just off the phone to Three customer services, wanted to request PAC code to get the Flext 35 deal offered by T-Mobile.
I dealt with an indian call center staff, and it has to be said, he really was excellent and did a great job throughout the whole process. No problems with accent either, kudos to Three for employing decent external call centers!
For those interested, using the Nokia 6630, I am VERY happy with the three network - its more reliable and stronger than O2's in York, Coventry AND Newcastle upon tyne! Even works in IKEA Wednesbury and Gateshead with great signal! Thats a bloody achievement in my books as O2 and co cant touch it.
To the point : Mentioned that I was going to flext 35 deal I seen on e2save.
Mentioned how I seen similar packages offering £25/month overall on a 18 month contract with cashbacks, and that cashbacks work for me.
He asked his manager and they were able to match the deal without cashback and a free Sony K610i coming on tuesday! 7 days to change my mind too, on contract or phone. 18 month contract mind, although I dont see them getting much better without the hassle of cashbacks.
If you do try the retentions bare in mind my monthly spendature averages easily £45/month and all bills paid on time via DD, this may effect your bargaining power.
Kudos to Three, long may this excellent service last!
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Comments
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yeah 3 were nice when i left but still couldnt match flext i only went over mine once i think but the guy (english guy) was very nice and we just chatted most of the time!Yes Your Dukeiness
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