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at a loss what to do, help!

2»

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  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    Hi

    well I sent my letter off to the bank with the template letter stating the 140a unfair charges and guess what they have basically said unlucky you dont have any grounds to claim your money back, even if I go to the ombudsman I wont get a penny. What do you suggest now?

    Thanks :(
    Kim

    The bank are probably correct with regards to the ombudsman
    Who can go to the Ombudsman ?
    The Ombudsman has said it doesn’t want legalese challenges; it will only look at cases based on the ‘human’ criteria – in other words if you have been harshly or unfairly treated.
    http://www.moneysavingexpert.com/reclaim/bank-charges

    If you are convinced of the legal argument you have made to the bank, pursue the claim through the courts.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
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