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Report Bank Charges successes and failures

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  • whatever backhanders went on behind closed doors to quash any chance we had of reclaiming is a joke. i understand and share the anger of the people on this forum. our taxes bail out the banks and this is how they treat us?? but we wont get anywhere taking on the banks on our own in individual court cases and the banks dont care if they lose the odd customer. what we need is to teach them a lesson. why dont we take a leaf out of egypts book. they managed to topple one of the longest dictators, which was spakred by a facebook group. Briatin as a nation is afr too soft. start a campaign on facebook to boycott one or two major intstitutions. its easy to move bank accounts these days and incentives are often on the table to do so. if one or two of the major players are targeted and start losing customers in their hundreds, preferrably thousands, then they will have to sit up and take note. Facebook can potentially reach millions. lets hit them where it hurts...in their pockets like they have done to us!!!!
  • Had a great result from Santander, through the Ombudsman who ruled in my favour, got a cheque from them for £7,802 from 2002 until present day. All due to the peoples champion Martin and his great web-site. Many many thanks.
  • jon_boy75
    jon_boy75 Posts: 364 Forumite
    Part of the Furniture Combo Breaker
    BIG_MAC wrote: »
    Had a great result from Santander, through the Ombudsman who ruled in my favour, got a cheque from them for £7,802 from 2002 until present day. All due to the peoples champion Martin and his great web-site. Many many thanks.

    excellent stuff...was this for bank charges or PPI?
  • hi
    i have complained to llyods and they said they wouldnt evn the fos said they cudnt do anything :mad:
    can somebody help me

    llyods charged me over 2000 ppounds when am on benefits due to this charges i have stressed and got high blood pressure and cannot find work due to this stress please some one help me and if i can get the full refund with o without interests i will pay anyone not as nuch as some company offerin jus like 50 quid
  • zppp
    zppp Posts: 2,476 Forumite
    aminur87 wrote: »
    some one help me and if i can get the full refund with o without interests i will pay anyone not as nuch as some company offerin jus like 50 quid

    You won't. It isn't what you want to hear, but it is unfortunately the case.

    Banks only have to refund charges if they feel it is appropriate as a response to financial hardship. This means that even if they uphold you are in hardship, they are no obligation to refund a single charge.
    Best Regards

    zppp :)

  • iv seen far less worst case given refund ever since they charged me from 2007 i cudnt get a job the stress is killin me
    but thanks for advise is there anything i can do like use a company o something
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    aminur87 wrote: »
    ...but thanks for advise is there anything i can do like use a company o something
    There are plenty of companies out there that will gladly take money off you only for you to later discover it doesn't change the basis a bank will, or won't, refund their charges.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • Hi guys. So grateful for this thread!

    I wrote to Halifax three days ago requesting £602 of bank charges back. A halifax representative just called to say they are refunding £896 bank charges! HURRAAAAAAAAAAH!!!
  • i gt 1104 out of 2200 from llyods wooooppp woooop they only called me back after i made a complain and kept perturing them sayin it not right for them to take my benefit money and threated them with court action evryday of this week and thats got smiling and happy at last its time i can sleep at nite
  • polka.dot
    polka.dot Posts: 30 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 5 March 2011 at 10:43AM
    Halifax, students account
    Claimed: £232
    Received:£382

    My daughter has a student's bank account with Halifax. After exceeding here agreed overdraft in May 2010 they started adding charges like there were no tomorrow - paid item fees, unpaid item fees, interest... She tried to rectify it straight away, but their fees pushed here deeper and deeper into the red. In OCtober I used martin's standard letter to complain and they wrote back with a three page letter refusing to agree to any of the points but offering £47.

    I didn't accept and said that unless I hear from them again I will take it to the ombudsman. They didn't reply, so I did.

    Yesterday we had a letter from Halifax (March 2011) not only offering to repay all the fees and suppressing any further fees until June, but also giving her £150 for not replying to our second letter. Thank you Martin, and thank you ombudsman!
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