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  • glider3560
    glider3560 Posts: 4,115 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Mine arrived at 5:30am this morning.

    Good service - would consider using again but they are a little on the dear side. Look forward to seeing the invoice!
  • Computertec
    Computertec Posts: 1,848 Forumite
    1,000 Posts Combo Breaker
    Invoice doesnt include the discount for me! :(
  • glider3560
    glider3560 Posts: 4,115 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Invoice doesnt include the discount for me! :(
    Neither for me and the offer was specifically sent to me by text message. However, the products are still showing as being undelivered - perhaps the discount will appear when the delivery status is updated?
  • Computertec
    Computertec Posts: 1,848 Forumite
    1,000 Posts Combo Breaker
    glider3560 wrote: »
    Neither for me and the offer was specifically sent to me by text message. However, the products are still showing as being undelivered - perhaps the discount will appear when the delivery status is updated?

    Mine show Delivered :rotfl:
  • superflygal
    superflygal Posts: 1,122 Forumite
    Hi folks,

    My invoice says 0.30p and delivered, but unpaid is the status of the invoice.

    I would give them a ring if they don't deduct your discount!

    SFG x
  • Jarvissa
    Jarvissa Posts: 158 Forumite
    My discount has been applied - but they've yet to deduct the 5p I owe them from my bank account :)
    Wins for 2009: Nada, Zip, Zilch :(
  • glider3560
    glider3560 Posts: 4,115 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Under the "Invoice" column, mine says "Recent orders". What does it say on other people's? I'm thinking that perhaps my invoice hasn't been properly generated yet.

    Also, has anyone had an email to say the invoice is ready to view?
  • Computertec
    Computertec Posts: 1,848 Forumite
    1,000 Posts Combo Breaker
    Ive rang them and they have said to me:

    "Its only valid on standing orders on milk only.."
    Well thats £5 of down the drain !
  • glider3560
    glider3560 Posts: 4,115 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I just spoke to someone (after spending £1 on my mobile to call them). She didn't really want to know until I mentioned direct debit guarantee.

    She said nothing about milk only but said the £5 would come off my next invoice (i.e. 20th March). When asked if they would refund the £5 back to my bank account if I didn't place an order, she said no. That is where I mentioned the guarantee. She then agreed to credit £5 to this current invoice. I'm not particularly convinced that this will happen, but I'll wait and see.
  • Computertec
    Computertec Posts: 1,848 Forumite
    1,000 Posts Combo Breaker
    glider3560 wrote: »
    I just spoke to someone (after spending £1 on my mobile to call them). She didn't really want to know until I mentioned direct debit guarantee.

    She said nothing about milk only but said the £5 would come off my next invoice (i.e. 20th March). When asked if they would refund the £5 back to my bank account if I didn't place an order, she said no. That is where I mentioned the guarantee. She then agreed to credit £5 to this current invoice. I'm not particularly convinced that this will happen, but I'll wait and see.

    Good Luck, I'll phone back on Monday!
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