Sky just wont cancel my phone line....HELP

karend1980

I moved house last week,. a week before I moved I phoned sky to cancel my tv, phone and bb.
I couldnt give them any more notice as thats when we exchanged contracts.

My old landline is still ringing my my old number ( I couldnt take it with me) So the person who bought my house could in theory plug there phone in and use my number and make my bill massive!!

I have rang sky each day to try and get a block on it at least until its cut off , but they just pass me to one person after another and i get no where. What shall I do? I dont want someone elses phone calls on my bill. I couldnt give them the 31 days notice as I didnt know when i was moving....

Dr.Shoe_2

Stop paying the bill. They'll cut you off pretty damn quickly then.

Back in the day when I had massive debts I had to cancel all my direct debits so they phoned me up to ask why I hadn't paid the bill and I told them I had no money. The rather rude and surly woman said that I had to give them a month's notice and so told me she was turning my service back on. "thankyou very much!" I said and watched sky for another month... still never paid them though.

All seems to be well now though as they said they'd write off what I owe them if I came back to them! Perhaps I will one day. lol

jimkenyon

When I rang up to cancel my Sky package by giving 30 days notice they informed me that my phone line would be terminated immediately and that I wouldn't evenbe able to make emergency calls.

Suggests you talk to cancellations again.

karend1980

I have cancelled my direct debit but the last payment went out 20th jan. I will ring again tommorow and see whats going on...

McKneff

karend1980 wrote: »

I have cancelled my direct debit but the last payment went out 20th jan. I will ring again tommorow and see whats going on...

If youre on the basic Skytalk, i would ring them tonight as calls will be
free until midnight. During the day tomorrw it costs a fortune on a
0844 number.

macman

If you can't give them one months notice then you still have to pay for a month after you give notice, whether you've left the property or not. But of course they should terminate your service by the time you leave.