Asda delivery shocker!

Mothership

My daughter ordered her first home delivery, and was horrified to find the meat, fish bread etc; all had to be eaten within 24 hrs. She phoned up and complained and was told the fresh food portion of the shop would be refunded.
These items should all have been reduced in store and not sent to customers paying full price for them.
There was no way a whole weeks shopping meat/fish could be eaten within the best before date.
Shame on you ASDA, it's put me right off buying groceries online.
:mad:

socks_uk

Can I ask if the bread was from the 'in-store bakery' and the fish from the 'fish counter' packed in the silver bags? If so, then they probably had the correct dates on them.

scottishminnie

Mothership wrote: »

My daughter ordered her first home delivery, and was horrified to find the meat, fish bread etc; all had to be eaten within 24 hrs. She phoned up and complained and was told the fresh food portion of the shop would be refunded.
These items should all have been reduced in store and not sent to customers paying full price for them.
There was no way a whole weeks shopping meat/fish could be eaten within the best before date.
Shame on you ASDA, it's put me right off buying groceries online.
:mad:

AT least she got them refunded. My last ever Tesco online shop I got 24 yoghurts (3x8 packs) and 2 litre cartons of milk with the actual day of the delivery was also best before date. When I called they refused to refund, refused to see that there was any issue with this and stated I was the problem as I hadn't put a note on each item stating the soonest best before date I wanted. As I said it was my last online shop, never ever again.

skiTTish

Short dates is the reason we stopped shopping online !

greenpixey

Mothership wrote: »

My daughter ordered her first home delivery, and was horrified to find the meat, fish bread etc; all had to be eaten within 24 hrs. She phoned up and complained and was told the fresh food portion of the shop would be refunded.
These items should all have been reduced in store and not sent to customers paying full price for them.
There was no way a whole weeks shopping meat/fish could be eaten within the best before date.
Shame on you ASDA, it's put me right off buying groceries online.
:mad:

I've had this problem many times with Asda. Even when I bought veg they have given me stuff that has near enough gone off. In the last 3 years I don't think I have had a single delivery that has been faultless.

echelon101

I don't buy any fresh stuff online, just tins etc, appart from sometimes meat (which can be frozen for 6 months)

burcrita1

Ocado tell you the minimum days that the product will be fresh, before you buy online. E.G broccoli - minimum 4 days, yogurt - minimum - 7 days etc this is also on the invoice that comes with the order. Competitive prices - good offers and 1 hour delivery slots - given up with anywhere else!!

earthmother

Tesco's new system now highlights anything that is, in their view, short dated on the delivery paperwork - they say they always pick the longest date possible. I had a pack of yogurt delivered last week with next Tuesdays date on, and it was still flagged as 'shorter life than they'd like', so if they keep it up, it should make things better.

oystercatcher

Sainsburys flag up and pack seperately things with a shorter date on them and will take them back if you're not happy. That's no good if you needed a weeks shopping though.

alwaysonthego_2

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solodanceparty

I'll tell you what would be a shocker. If the delivery boy showed up naked. That's a shocker.