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Vodafone 3G Mobile Broadband London W10 Poor Service
mattie6384
Posts: 2 Newbie
For the past 2 weeks I have not had a 3G signal from my Vodafone Mobile Broadband dongle in the area of west london that I use it in. 
Vodafone have told me that there is a problem with one of the 3G masts in the area. I spoke with one of there team yesturday and was told that because I had been using the dongle for there VERY VERY slow GPRS/Edge service that I'm not entitled to any form of compo :mad:. Would anyone know how I can cancel my contract under there terms of service agreement, as they are not providing me with the service that I was told I would recieve when I signed up to there 12 month contract.
Thanks
Vodafone have told me that there is a problem with one of the 3G masts in the area. I spoke with one of there team yesturday and was told that because I had been using the dongle for there VERY VERY slow GPRS/Edge service that I'm not entitled to any form of compo :mad:. Would anyone know how I can cancel my contract under there terms of service agreement, as they are not providing me with the service that I was told I would recieve when I signed up to there 12 month contract.
Thanks
0
Comments
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Nope. You cannot.
Get an external aerial and site it outside where you find the strongest signal. This will help negate the issue until Vodafone fix the mast.Starting Debt: ~£20,000 01/01/2009. DFD: 20/11/2009 :j
Do something amazing. GIVE BLOOD.0 -
Vodafone have agreed to cancel the contract, with no penalties, which was due to finish in August. They ageed under there own terms of service.
So Yes You Can0
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