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Vodaphone reception - Iphone

Pammy
Pammy Posts: 267 Forumite
I have had numerous phones with Vodaphone, all with great reception. Now I have the iPhone this has now completely changed.

The reception is AWFUL.

My cheapy old phone was better than this.
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Comments

  • jclegs
    jclegs Posts: 323 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Yeah, the iPhone is good at a lot of things but picking up a decent signal is not one of them.
  • Pammy
    Pammy Posts: 267 Forumite
    Well then its going back. Its ridiculous, I'm not having a phone just for gadgets I want to actually talk to people :D
  • ACDeag
    ACDeag Posts: 742 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Mine is fine. Maybe you have a faulty one.
  • Dicky2K
    Dicky2K Posts: 495 Forumite
    is the 3gS any better? :S or is this what yo mean?
    Almost..debt free.. :P:money:
  • conja21
    conja21 Posts: 18 Forumite
    All versions of the iPhones (3G and 3Gs) are like this. Apple crammed too much in and neglected the most important feature! You can cancel the contract under the 14 day no coverage policy though and try another network though.
  • Haffiana
    Haffiana Posts: 733 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Just take the phone into the nearest Apple store - better if you book an appointment beforehand. They will check it over, and replace it on the spot if there is a problem, and it sounds as if there is.
  • malky39
    malky39 Posts: 703 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I got an iphone 3gs about 2 weeks ago and reception is fine in my new flat but when i went home to my parents where i lived up until a couple of months ago i only got reception in one part of the house, but with my old n96 i got reception everywhere in the house. From my finding it seems to be a problem with all iphones
  • stugib
    stugib Posts: 2,602 Forumite
    1,000 Posts Combo Breaker
    The antenna is at the bottom. Holding it 'naturally' covering the bottom decreases the ability to pick up a signal - you can see this yourself if you pick it up and put your hand round the bottom. Hold it at the sides and see if it's better.

    Yes, I know, you shouldn't have to do this.
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi Pammy

    This certainly doesn't sound right.

    So that we can check this over for you could you send us an email from here. You'll need to include a link to this thread and your user name as well as your details. Make sure you include the code WRT135 in the subject line so that your email comes straight to my team.

    I'd also just like to clarify that our return period online and over the phone for lack of coverage or change of mind is 7 days. Should your phone become faulty we can swap it like for like for a new one within 28 days.

    All the best

    Kirsty
    Web Relations Team
    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • vodafone suresignal will sort u out
    Better to understand a little than to misunderstand a lot.
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