We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Sky Player Problem

underlay_guru
Posts: 1,025 Forumite

Hi there,
I am trying to access the Sky Player online.
I am aware that to access the Sky Player, the customer needs to either have a BB Unlimited or Multiroom subscription. I already have a Sky TV subscription, along with Broadband Unlimited and SkyTalk, so am assuming I should be able to use the Sky Player, however when I have signed up, for some reason it informs me that I do not have an existing BB unlimited subscription.
I have been round and round the Sky Help website for the past hour looking for the solution, but it is an awful site: I can't find anything in relation to it. I have also rang customer services, who have confirmed I do have BB unlimited, but thats about it....They were more interested in selling Sports and Movie channels than actually helping out with the problem. Its a real shame that Sky have created a vast website to help customers with their problems, but in reality it is completely useless, and I have to resort to a money saving forum to answer a query.
Does anyone know of the best way forward?
I am trying to access the Sky Player online.
I am aware that to access the Sky Player, the customer needs to either have a BB Unlimited or Multiroom subscription. I already have a Sky TV subscription, along with Broadband Unlimited and SkyTalk, so am assuming I should be able to use the Sky Player, however when I have signed up, for some reason it informs me that I do not have an existing BB unlimited subscription.
I have been round and round the Sky Help website for the past hour looking for the solution, but it is an awful site: I can't find anything in relation to it. I have also rang customer services, who have confirmed I do have BB unlimited, but thats about it....They were more interested in selling Sports and Movie channels than actually helping out with the problem. Its a real shame that Sky have created a vast website to help customers with their problems, but in reality it is completely useless, and I have to resort to a money saving forum to answer a query.
Does anyone know of the best way forward?
Profit=sanity
Turnover=vanity
Greed=inhumanity:dance:
Turnover=vanity
Greed=inhumanity:dance:
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards