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can i transfer ownership of my contract?

downs523
downs523 Posts: 866 Forumite
Part of the Furniture Combo Breaker
me and my ex split up 4 months ago, however at the time i took 2 o2 contracts out for the both of us. now were no longer together i want her to get her phone in her name.

i rang and asked this but they said no it cannot be done, the only thing i could do was change the direct debit to her bank account. this does not solve the fact that its still in my name. what can i do people?

Comments

  • Jon_01
    Jon_01 Posts: 5,931 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Not all networks allow an account transfer.
    I know Orange do (not much help I know, sorry). But if they don't allow it there not much more you can do. . .
  • ABARKIE
    ABARKIE Posts: 191 Forumite
    Part of the Furniture 100 Posts
    Hi,

    This can definitely be done.

    I have done htis a couple of times for work.

    If you need a copy of the form - I will check at work.

    If I have a blank one I will PM you

    Thanks
  • If your contract is with O2 CPW then yes you are able to do a transfer of ownership, if the contracts are with O2 direct then unfortunately there is not much that you can do as O2 direct do not allow change of ownership.
  • downs523
    downs523 Posts: 866 Forumite
    Part of the Furniture Combo Breaker
    thanks, if you have the form that would be great mate, not sure about o2 direct??
    ABARKIE wrote: »
    Hi,

    This can definitely be done.

    I have done htis a couple of times for work.

    If you need a copy of the form - I will check at work.

    If I have a blank one I will PM you

    Thanks
  • jclegs
    jclegs Posts: 323 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    You can't change ownership on a personal O2 contract. They only allow you to transfer a contract to a business account (which is what the form Abarkie has, is for).
  • DarkConvict
    DarkConvict Posts: 6,347 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    As above, depends on your network provider. 02 personal accounts cannot be transferred, i seen that on this forum several times already.

    Best you can do with 02 is change the billing address, and change the direct debit to her bank account. The name on the account has to stay the same.
    Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.

    There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies
  • I am with O2. I took out a mobile contract 4 years ago but they would not allow me to do so without a guarantor. So I got my mum's friend, who was available that day, to do it for me. Now the money comes from my account, always has done. And I've never missed a payment. I want to get the name changed to mine as everytime I try to do anything, like get an upgrade on my phone, they tell me I can't as it is not my name therefore not my phone.

    Are you saying I cannot possibly change the name to my own?
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