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URGENT advice required in rented property - someone treatening to break in!

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Comments

  • BitterAndTwisted
    BitterAndTwisted Posts: 22,492 Forumite
    10,000 Posts Combo Breaker
    I think the difference with a skilled tradesman is that you only know what parts are required after they've checked the system and told you what they are. A mark-up to compensate them for the time it takes to order the parts and quite possibly pay for them before they show up to fit them is absolutely fair. A 300% mark-up is borderline criminal but if you've accepted the price beforehand it's a bit unfair to balk later once they have been fitted and tested.
  • Catblue
    Catblue Posts: 872 Forumite
    Was it a gas boiler that was fixed? And was it a Gas Safe registered engineer who carried out the work? Your paperwork should give his name and registration number.

    If so, I would be calling Gas Safe to complain about this. I would be a bit surprised at a Gas Safe engineer risking his registration in this manner though.
  • timberflake
    timberflake Posts: 1,623 Forumite
    BitterAndTwisted wrote: »
    I think the difference with a skilled tradesman is that you only know what parts are required after they've checked the system and told you what they are. A mark-up to compensate them for the time it takes to order the parts and quite possibly pay for them before they show up to fit them is absolutely fair. A 300% mark-up is borderline criminal but if you've accepted the price beforehand it's a bit unfair to balk later once they have been fitted and tested.

    The price wasn't agreed beforehand, my landlady has advised that she told them to let her know before they carried the work out.

    She's sent them a strongly worded email today after all the phonecalls telling them not to turn up at my home and if they do she will contact the police for harrasing my girlfriend and her staff (he's rang my gf and her staff countless times).
  • BitterAndTwisted
    BitterAndTwisted Posts: 22,492 Forumite
    10,000 Posts Combo Breaker
    Excellent, I'm glad your landlady appears to be taking control of the situation
  • timberflake
    timberflake Posts: 1,623 Forumite
    That's a turn up for the books! She's called the National Landlords Association for advice and reassurance and she's just transferred £25 to me in compensation for the hassle!
  • ILoveStarTrek
    ILoveStarTrek Posts: 7 Forumite
    timberflake wrote: »
    That's a turn up for the books! She's called the National Landlords Association for advice and reassurance and she's just transferred £25 to me in compensation for the hassle!

    Wow! That's lovely of her. Hope the bloke stays away too.
    Debt Free Date: August 2014
  • BitterAndTwisted
    BitterAndTwisted Posts: 22,492 Forumite
    10,000 Posts Combo Breaker
    Ten out of ten for a fair and decent landlady!
  • silvercar
    silvercar Posts: 49,963 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    I had to take legal advice on a similar situation and my solicitor advised it is not as cut and dry as some posters on here seem to imply.

    Glad it seems to be OK for you.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • ILoveStarTrek
    ILoveStarTrek Posts: 7 Forumite
    So did anyone show up at your door yesterday evening OP?
    Debt Free Date: August 2014
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