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Do retailers/networks know/care if you sell the phone?

Anon
Anon Posts: 14,562 Forumite
Part of the Furniture 10,000 Posts Name Dropper
This may have been covered previously, but out of interest, if you take out a contract or upgrade and sell the new phone (because you are happy with your existing phone), is there a way for retailers to find out? Or indeed if you simply decide to use the sim in another phone?

Clearly some offers/upgrades are good deals with cashback or other incentives, but I have seen in some T&Cs the mention that you have to be on the same tariff, with the same phone, or you invalidate your cashback/incentive - do networks and retailers share this information? Has anyone been caught out by this? When would it be safe to sell (or do you wait until your contract has run through)?

Many thanks

Anon

Comments

  • Jon_01
    Jon_01 Posts: 5,931 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The networks don't care what you do with the phone, with the one proviso that if you have insurance its only valid if the sim is used in the phone it was issued with.
  • esuhl
    esuhl Posts: 9,409 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I have heard anecdotal evidence (on web forums) from a few people who have had problems. The networks can detect the IMEI (serial) number of the phone. They do this primarily to block phones that have been reported stolen.

    However, I've done this a couple of times and not had any problems personally.

    Read the terms & conditions - if nothing is mentioned, I think you would have a good case against them if they later tried to enforce such a restriction.
  • movilogo
    movilogo Posts: 3,238 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    When networks sell phones, they know the IMEI + SIM combination.

    Now if you sell the phone (but keep the SIM to you), then report your SIM as lost/stolen, then the corresponding IMEI is also blacklisted.

    Suddenly your phone's buyer will find they can no longer use his/her phone :)
    Happiness is buying an item and then not checking its price after a month to discover it was reduced further.
  • drbesty
    drbesty Posts: 967 Forumite
    The phone doesn't form part of your mobile contract, you can do whatever you like with it, sell it, set fire to it, it doesnt matter what you do with it it's yours. Your network is only responsible for providing you with a working SIM
  • Anon
    Anon Posts: 14,562 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Thank you for your replies - I thought as much. I'm sure that I have read it somewhere else as well, but Mobiles.co.uk state that one of the reasons for non-payment of cashback is if, "You do not remain on the original tariff with the original handset and number (or ported)", therefore, it seems a strange term - could they tell as you wouldn't want to invalidate your cashback?

    Anon
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