MSN Messenger Problem

kipper_2-2

Rakesh.Chauhan wrote:

That is a possibility but im trying to get the solution so that i can capture all the people i added on the messenger service as its not added on hotmail.

you can rejoin with the same addy as an original account as MSN will allow this if sign on hasnt been possible in ages, its also possible to delete an account and 10 mins later join up with the original address



make sure you have WINDOWS messenger signed out or MSN Messenger wont sign on as you cant have the same account on two bits of software at the same time.

also see if Windows Messenger may sign in from IE Tools Windows Messenger and see if that signs in.

bethom

If you have been banned I very much doubt you will get a solution.

Why don't you email msn support and see if they can give you some answers, they will tell you if you have been banned or not!!

kipper_2-2

you could also give this a go

in order, Check the PCs clock is set at the correct time and zone, then reset the MSN password

also could a firewall be denying permission?.

matty_c608

It would NOT return that error message if you had been blocked. It'd be something else, specifically telling you that you're blocked.

Follow this:

f you are encountering error 80004005 when signing in, please try the following:



I. Verify if you have the latest version of Windows Live Messenger by clicking on Help-->About Messenger and reading the Build number. You should see "Build 8.0.0792.00"



II. If you see any other number listed there, install the latest version of Messenger from http://get.live.com/messenger/overview .



III. Attempt to sign into Messenger again.



If you are still unable to sign in:



IV. Change Windows Explorer settings



a. Right click on the "Start" button and choose "Explore" from the short-cut menu to

open the "Windows Explorer" window.



b. In the "Windows Explorer" window , click on the "Tools" menu followed by "Folder Options". Click on the "View" tab. In the Advanced settings list, check"Show hidden files and folders" and uncheck the option "Hide extensions for known file types" under Hidden files and folders. Click on "OK" to close the "Folder Options" window.



c. In the "Windows Explorer" window, click on the "View" menu followed by "Explorer bar" and ensure that the "Folders" option is checked. This will ensure that you are able to see the folder list on the left side of the Windows Explorer window.



V. Delete the Contacts Cache folder by following the steps below:

a. Right click on the "Start" button, choose "Explore" from the short-cut menu to open the "Windows Explorer" window.



b. In the "Windows Explorer" window, goto the Folder list on the left pane and navigate to the folder C:\Documents and Settings\<Your Windows logon name>\Contacts\<Your Messenger email address> where <Windows Logon name> is the login name you use to sign into windows and <Your Messenger email address> is the address that you use to sign into Messenger

c. Delete all the files that are within the <Your Messenger email address> folder.



d. Right click on the "Start" button, choose "Explore" from the short-cut menuto open the "Windows Explorer" window.



e. In the "Windows Explorer" window, goto the Folder list on the left pane and navigate to the folder C:\Documents and Settings\<Your Windows logon name>\Local Settings\Application Data\Microsoft\Windows Live Contacts\<Your Messenger email address> where <Windows Logon name> is the login name you use to sign into windows and <Your Messenger email address> is the address that you use to sign into Messenger.

f. Delete the "real" and the "shadow" folders that are within the <Your Messenger email address> folder.

VI. Sign into Messenger again.



VII. If the problem persists please contact Windows Live Messenger support at http://support.live.com.

Source = http://messengersays.spaces.msn.com/
(This was written by one of the Messenger Developers, so follow it!)

HTH, dont let the long instruction put you off!! Its actually very easy to follow!

Matt.