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Iron blew up!

Decided to do a bit of ironing yesterday and when I plugged it in, it gave me an electric shock and then kind of 'blew up' it still works, but is singed and is making a funny noise, so I obviously dont want to use it.

When I looked at the receipt it was purchased on 18th Jan 2009 :mad: rang Argos and they told me to ring the manufacture, which I did. Manufacturer said they will replace it, but I have to pay for it to be sent to them.

The iron was £30 - I dont think it is worth sending it off - I dont know how much it will be to send, but I cant imagine it will be cheap - I will also have to wait for an iron and I have a huge pile of ironing!

Should Argos do something here? I am less than a week out of the 1 year guarantee:(

Comments

  • Makeandsave
    Makeandsave Posts: 3,810 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Decided to do a bit of ironing yesterday and when I plugged it in, it gave me an electric shock and then kind of 'blew up' it still works, but is singed and is making a funny noise, so I obviously dont want to use it.

    When I looked at the receipt it was purchased on 18th Jan 2009 :mad: rang Argos and they told me to ring the manufacture, which I did. Manufacturer said they will replace it, but I have to pay for it to be sent to them.

    The iron was £30 - I dont think it is worth sending it off - I dont know how much it will be to send, but I cant imagine it will be cheap - I will also have to wait for an iron and I have a huge pile of ironing!

    Should Argos do something here? I am less than a week out of the 1 year guarantee:(

    read this

    http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html

    I brought a vaccum from argos 18 months it stopped working took it back and quoted the sales of goods act and got a full refund.
  • I'd go back to Argos. They should just replace it.
  • Thanks for the advice - I have rung argos again and they have agreed to over-ride the year warranty and replace it.
  • How 'nice' of them :D
    Starting Debt: ~£20,000 01/01/2009. DFD: 20/11/2009 :j
    Do something amazing. GIVE BLOOD.
  • biscit
    biscit Posts: 1,018 Forumite
    Result! Yay!
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