sound not working on some Sky channels

jackieb

Is anyone else having this problem. I have a Sky HD box and most of the channels are working fine. But on just a few (Disney, FX, FX+1 - are just some i've noticed) after a few seconds the sound is going off on them. I changed onto another channel and go straight back to Disney, FX, etc and the sound is working again, but after a few seconds it goes off again. All other channels are fine.

Does anyone have any ideas what it can be? I've had my box freezing loads of times - I just to forced back-ups. Never had this problem though. It won't be my TV, will it?

spike7451

Could be one or a combination of a few thing's,Power supply unit faulty,Hard Drive but more likely your dish is misaligned,faulty LNB or damaged cabling.
You really need a Sly,sorry,Sky Installer back.
What's your signal quality?
Get romote'
SERVICES
4
6
You'll see 2 grey bars,the quality should be well over 60%

jackieb

Thanks. It's all working fine today. Signal quality was fine.

I've not had a Sky installer out since my guarantee ran out in 2008. I normally just do forced back-ups. I didn't do that last night though.

It was strange that it was just certain channels, and not all of them. And that the sound was on when I switched to the channel but went off after less than 10 seconds.