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Blueyonder / Virgin media muck up

For a few days we have had intermittent problems with this service as they are migrating to another system. We use Outlook but some emails have come to my husbands' laptop, not mine, others vice versa, others not at all. We have to keep checking on webmail. Some v old emails which should have been deleted from the server came in, some we sent automatically were copied to us..... it is ongoing for a few days now. Anyone else experienced the same/asked for a refund?
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