T K Maxx Exchange Policy

Mutter_2

Anyone know when they changed their policy?

Purchased a King Size Duvet Cover, but cannot find my duvet. So returned today with receipt after sixteen days. I fully understand that the fourteen days refund had expired, so asked if I could exchange for a Double.

No go, no exchange after fourteen days. Once before I was given a card with the value on it, but now nothing.

Optimist

About a couple of years ago I believe.

14 days seems very reasonably especially as they have no need to refund at all

Mutter_2

Optimist wrote: »

About a couple of years ago I believe.

14 days seems very reasonably especially as they have no need to refund at all

Thanks for your reply but I wasn't looking for cash, just a swap.

Cool_Username

How do you lose a duvet!? Not exactly a set of car keys is it!

Helix

Mutter wrote: »

Thanks for your reply but I wasn't looking for cash, just a swap.

They have no legal reason to give an exchange either unless the item was faulty.

Mutter_2

Cool_Username wrote: »

How do you lose a duvet!? Not exactly a set of car keys is it!

There is a misconception here that all members are poor.

Not so. We do look for good deals though, whether two beds or six.

Cool_Username

Mutter wrote: »

There is a misconception here that all members are poor.

Not so. We do look for good deals though, whether two beds or six.

You've lost me - although I'm hoping your reply to this post will get you to 1000 posts!

Mutter_2

Helix wrote: »

They have no legal reason to give an exchange either unless the item was faulty.

I didn't ask that. Read the OP!

Did anyone read the OP? Here look.
[QUOTE Anyone know when they changed their policy?

See? when did they change their policy?

Was I complaining? NO

Seems only Optimist read the OP properly.

I asked when this present policy came into being. That is all!

Half of you are so up the backsides of TS, and the others apparently jealous that I have so many Duvets.

Mutter_2

Cool_Username wrote: »

You've lost me - although I'm hoping your reply to this post will get you to 1000 posts!

I'm not into such trivia honestly. Had you not pointed it out I'd not have noticed.

Nor do I count thanks. Pathetic.

Cool_Username

Mutter wrote: »

I didn't ask that. Read the OP!

Did anyone read the OP? Here look.
[QUOTE Anyone know when they changed their policy?

See? when did they change their policy?

Was I complaining? NO

Seems only Optimist read the OP properly.

I asked when this present policy came into being. That is all!

Half of you are so up the backsides of TS, and the others apparently jealous that I have so many Duvets.

Why so angry? What you need is a good night's sleep!

Esqui

Duvet envy