£99 one off fee

theesel1994

My brother is wanting to get BT broadband at his workshop/office and being not very computer literate has asked me to look into it. I thought I was a bit better but on looking at the BT website I am lost.

There is a package that has :
BT Phone line and broadband
£26.95 excluding VAT
Up to 20MB (actual 6.5Mbps)
Includes 10GB usage allowance
Free wireless router (if ordered online)
500 free minutes
Clicking on the postcode checker and the price ups to £29.45 (exc VAT)
One off payment £99.00 (exc VAT) suddenly appears as well.

What is the £99.00 for? I'm sure I saw somewhere that was for a new connection - but there is a phone line at the office already. I don't recall having to pay a connection charge when I got broadband at home as there was no new connection. I could phone them up to order it that way but the free router is only available online.

Things used to be easy. If you wanted broadband you would order broadband. Now if you want broadband they will sell you TV and phone calls and kitchen sinks as well.

Jemma-T

I'll get in before BT start selling :money:

Which companies can offer him ADSL: https://www.samknows.com/broadband/search.php

Lots of good options out there and BT very rarely are the best.

Does he have a mobile? Light use ADSL?

Post as much info as possible.

Scho

Also worth noting that the BT packages n the website will tie you in for a minimum of 18 months. Ordering them seperately seems to let you get them at 12 which I find less than coincidental.
Always check the T&Cs at the bottom of the page.

macman

Your brother simply needs to add BT Broadband to his existing BT account-if you specify a phone line and broadband then that is quoting you for a new service on a new line, hence the install fee for an additional line.
However you would be well advised to use samknows and pick a better broadband provider.

theesel1994

macman wrote: »

Your brother simply needs to add BT Broadband to his existing BT account.

His existing phone contract does not have 500 free minutes.
It probably would just be easier I think to buy a normal ADSL modem rather than try and get the router thing for free by ordering online.

macman

theesel1994 wrote: »

His existing phone contract does not have 500 free minutes.
It probably would just be easier I think to buy a normal ADSL modem rather than try and get the router thing for free by ordering online.

You don't post a link to that offer, but no doubt it will be for new subscribers only. 500 free minutes is a waste of time if you have to pay £99 connection for a new line-which you could get free anyway.
If your brother is using it as an office line then presumably he is already on the Unltd Anytime package call package anyway, so what's the use of 500 free mins?
Almost every ISP will give you a free wireless router now-you really don't want to be using a USB modem, which is effectively obsolete kit. Wireless routers are available for less than £20 now.
He already has a working BT line, so your best option is to look at samknows as previously advised and see what the LLU options are, these will be much better deals than BT.

theesel1994

USM modems may be obsolete - but if your computer is next to the phone line it is a lot less hassle - even if you are using the wire from the router to the computer. I have had two routers and they cause me nothing but grief. He is definitely not getting any free minutes - not even evening and weekends (which would be useless anyway for a business).

I think he might just be better going with Talk Talk £6.99 a month + £11.49 rental (for that he gets free local calls). He uses his mobile most of the time for his calls anyway although my other brother also uses the phone and he prefers it to his mobile.

macman

TT Essentials is only available at £6.99 if the exchange is LLU for TT-which is why several suggestions have been made that you look at samknows for your LLU options.
If so, TT will certainly be the cheapest, but certainly not the best.
Impossible to advise further without knowing what your LLU options (if any) are.