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Orange problems

Hi everyone. I took out a contract phone in July for 24 months with Orange as their website stated that they had a really good coverage in my area. Since I have had the phone I have hardly had any reception in my home town or the town i work in. I'm always missing business and personal calls etc and its complete rubbish. Is there anything I can do about this as I need a phone that works and I have another 18 months left of my contract. thanks for any help.
taken on second job + £160 per month
rejigged my bills + £190 per month
got cheaper car to run + £40 per month
got two liftsharers + £120 p/m
given up smoking since 31/12/2008 + 180 p/m

Comments

  • drbesty
    drbesty Posts: 967 Forumite
    There's probably not alot you can do unfortunately, if you'd reported it to Orange in the first week or so you might have a case for disconnection but they won't do that now. All you can do is lock the handset into 2g mode to help with signal
  • jclegs
    jclegs Posts: 323 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Have you tried a different handset? Which handset do you use?
  • You can try and ring up and just complain, and ask for your tarriff to be reduced. I too had signal probs, still do, when i had 10months left they let me go down a level, saving £10 on bill each month, but i dont know if they would do it earlier than 10months in
    :happyhear
  • jclegs wrote: »
    Have you tried a different handset? Which handset do you use?

    Yes I have tried my boyfriends handset as well and it is the same poor signal. I have an LG Cookie.
    taken on second job + £160 per month
    rejigged my bills + £190 per month
    got cheaper car to run + £40 per month
    got two liftsharers + £120 p/m
    given up smoking since 31/12/2008 + 180 p/m
  • You can try and ring up and just complain, and ask for your tarriff to be reduced. I too had signal probs, still do, when i had 10months left they let me go down a level, saving £10 on bill each month, but i dont know if they would do it earlier than 10months in

    I think I have the cheapest tariff of £15 a month dolphin. It's so frustrating that I get no use out of this phone at all.
    taken on second job + £160 per month
    rejigged my bills + £190 per month
    got cheaper car to run + £40 per month
    got two liftsharers + £120 p/m
    given up smoking since 31/12/2008 + 180 p/m
This discussion has been closed.
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