BT bill getting silly!

DrScotsman

poppysarah wrote: »

I did read about that on that article - do you use it?

Yes, my experience has been perfectly fine, and I think the vast majority of 18185 users would agree. If you have any problems you just jump ship and use one of the other override providers like 1899, since there's literally no obligation at all.

macman

If you pay by DD and opt for paperless billing, that's what you pay.

poppysarah

Well looks like I am paying more than that -

You have a Whole Bill Direct DebitAnd paperless billing ...

macman

poppysarah wrote: »

Well looks like I am paying more than that -

You have a Whole Bill Direct DebitAnd paperless billing ...

Suggest you post a breakdown of your bill

Heinz

You're paying exactly £1.25 more than the cheapest £11.54/month - which is exactly the discount given if you opt for paper-free billing. Are you sure you have paper-free billing (or that a contra-credit is not shown further down the bill)?

poppysarah

I really don't get a paperbill!
I'll have to have a look and c&p


Oh I see - the "benefit" is applied of £1.25

TBH I'd thought that was where they applied any discount you got from friends and family - can't see that in the pdf bill or on the website.

Heinz

F&F (for all intents and purposes) no longer exists.

http://www2.bt.com/btPortal/application?pageid=presales_myacc&siteArea=con.mya&rp.related.content.id=your_account/billing/my_account/editorial/consumer_fandf_presales_editorial.xml