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mail order grrrrr security tag went into my foot

Hi all

I have just received my order and must say i am not a hapy bunny :0(

I ordered 39 items of clothing, signed for the items took them in the front room took them out of the bag, one of the items still has the whole security tag on, one item is missing


que my daughter being sick, she has terrible croup at the moment keeps coughing and being sick so get up to go and see to her when OUCH something painful in my foot, look down to see the pin part of a security tag in my foot.

pulled it out got to my daughter she's fine other than a little freaked out by being sick, she really dose not like being sick but then who dose lol.

so i sorted her out then got straight on the phone to company and explained the whole thing security tag still on one item, missing item and security tag in foot, she was very appologetic took all my details and said she is passing the matter onto a dfferent department and i should get a call back.

not a good impression from my first order from the company but on the upside the clothes are lovely :0)
«1

Comments

  • Oh and just incase anyone wants to know
    yes i do intend to sue them for
    £1000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000in damages, dose anyone know of a good no win no fee solicitor that can get this for me LOL :0)
  • SarahMoon
    SarahMoon Posts: 262 Forumite
    Why would mail order even have a security tag on it?
  • Mankysteve
    Mankysteve Posts: 4,257 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    My mate brought an item of TJ hughes on-line and it still had the tag on i guess they automatically put them on before they go out.
  • unless its posted from a branch?
  • Well i had a phone call back and the lady said exactly the same as SarahMoon
    she could not understand why any of the items has security tags on them, she has asked me to email her some pics and has passed it on to health and saftey.
  • CHR15
    CHR15 Posts: 5,193 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Maybe they will send you some free clogs.
  • CHR15 wrote: »
    Maybe they will send you some free clogs.


    Lol i like it :0)
    obveiously i would refuse as i would want more for the time/money and long lasting emotional damage this is going to cause me. I mean i am never going to be able to go into a shop again now for fear of this happening again, prehaps i should ask them to pay for counciling for me :0)
  • get them to pay for some spelling lessons too, and DOSE of reality
    Blackpool_Saver is female, and does not live in Blackpool

  • get them to pay for some spelling lessons too, and DOSE of reality

    Erm i think you will find that the OP was joking, taking the p!ss out of the whole compo culture.

    Someone's having an off day. Try not to take it out on others, it's not their fault. :naughty:
  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    get them to pay for some spelling lessons too, and DOSE of reality
    or maybe some lessons in sarcasm for you:rolleyes:
This discussion has been closed.
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