ordered 1 ended up with 2 can i keep it?

lindseykim13

dreamypuma wrote: »

Unsolicited Good Act 1971 (as amended)

The laws one thing, your conscience is another.

interesting thanks very much, to be honest its in my way!

dreamypuma

lindseykim13 wrote: »

interesting thanks very much, to be honest its in my way!

Karma....:beer:

ariba10

A similar thing happened to a friend a few years ago only with a washing machines.

He rang them to tell them (A large department store) They said they would get back to him but they did not.

We put it down to the fact that someone had slipped up at that end and did not want it known.

The extra one was eventualy sold to a family member at a reduced rate.

pmduk

lindseykim13 wrote: »

how is it wrong please show me the law regarding this and i will follow that law thats all i'm asking for here if someone has the info i'm looking for not people to condone anything, thanks for your help though.

You know you haven't paid for it. To not tell them is tantamount to theft.

redpete

lindseykim13 wrote: »

i havn't done anything wrong so why am i a theif the way things stand is it got delivered, i didn't take delivery, and i am wondering what to do. it only came today i am considering options.

Well one option, the one I would take and I would have thought the obvious one, is to phone Sainsburys to explain the situation and ask them what they want to do about picking up the extra mattress at a time that's convenient for you. Why would you need any other option? What the law says would be irrelevant to me.

lindseykim13

redpete wrote: »

Well one option, the one I would take and I would have thought the obvious one, is to phone Sainsburys to explain the situation and ask them what they want to do about picking up the extra mattress at a time that's convenient for you. Why would you need any other option? What the law says would be irrelevant to me.

I was just interested in the law thats all, all sorted now but thanks for the extra replies.

pinkshoes

Actually, I don't think it falls under "unsolicited goods", as you did place an order.

You need to phone up Sainsburys, and let them know you have received two of the item you ordered instead of one, and tell them they need to come and pick it up within 7 days (as it's bulky and in the way). They should pick it up at your convenience.

They might even say you can keep it.

If you don't contact them, then they might look at their records, see you've had two delivered, then bill you for the second item, which I think you would then either have to pay for it, or return it in the same condition as it was delivered, at your convenience.

Tim_Deegan

It could be just that Silentnight have finally accepted that they are selling rubbish that won't last. So they have given you another one for when the first one fails in about 12 months. :rotfl::rotfl::rotfl:

Seriously though. Call Sainsburys and tell them. Then if the don't collect it you can save it to replace the first one in a year or so.