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Vodafone PAYT Customer Services

matrix999
matrix999 Posts: 1,538 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
Does anyone know of a FREE way to contact Vodafone PAYT customer services from a vodafone handset?

Thanks

Comments

  • FTB83
    FTB83 Posts: 160 Forumite
    Part of the Furniture Combo Breaker
    If you are on Vodafone, you should be able to reach them free by dialling 191. I am pretty sure this applies to PAYT aswell as contract.
  • matrix999
    matrix999 Posts: 1,538 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yeah its 191 but if your on PAYT it costs 25p per call to speak to them
  • matrix999
    matrix999 Posts: 1,538 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Anymore thoughts?
  • Murtle
    Murtle Posts: 4,154 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    No, I don't believe there is a free number for calling from PAYT only contract which is 191.

    Sorry

    M
  • matrix999
    matrix999 Posts: 1,538 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    hmm.. This is what I thought.

    I'm sure I heard somewhere that if you were to dial 2345 and then pushed the option to top up but never entered a top up number then eventually you would be transfered to Customer Services Free of the 25p charge.

    I've not got my Vodafone mobile handy to try it though.

    If anyone can confirm let me know - Thanks :)
  • matrix999
    matrix999 Posts: 1,538 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Ok Folks,

    An update re calling Vodafone PAYT Customer Services for Free.

    - Call the following number 08080 402 402 from a landline
    - Select option 2 and your call will be transfered to customer services

    HTH
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