Bye Bye BT.......

Beccy

I have been a loyal customer of BT for many, many years, but the time has come to save some money so I am off to Orange:money:

I phoned BT to ask for my MAC code and the gentleman that I spoke to refused to match the offer that Orange have given me of £20.00 per month for broadband/line rental and evening & weekend calls, instead offering £24.30 a month. He also refused my request for a new hub phone (I'd been promised one of these over 12 months ago when I moved house, but it never materialised :rolleyes:).

So I'm off - I would have preferred to stay with BT to be honest, and I had noticed that several folks on MSE had been offered decent retention deals from BT but hey - money talks!!

beccy

dehaani

There I thought you were clever.

Beccy wrote: »

I would have preferred to stay with BT to be honest

Nope, you're still off your head!

BT don't deserve anyone's custom or loyalty.

kwikbreaks

Talk about frying pans and fires....

http://www.dslzoneuk.net/isp_ratings.php

PeterSc_2

I signed up to BT and now really wish I hadn't. I'm getting stung with the £100 connection fee because Mr Virgin Broadband said he couldn't install a line in my property. Something about being above a commercial premise and needing permission from the council to dig up the road in order to put cable in. I live above a Tescos so that's not going to happen. So I bit the bullet, paid the money - watched the BT man spend 5mins (that's £20 a minute by the way!) connecting my line and found out later that my neighbour has Virgin. To top that, have really noticed the difference in network speed. I would recommend cable if you can get it. Although I had a pretty bad experience with Virgin, I know sometimes with companies it's the luck of the draw as to who you find down the end of your telephone, or in my case - who appears on your doorstep without doing their homework.