Virgin Sim Card PAYG - how much starter credit?

greyster

Hi all

Anyone purchased a regular PAYG virgin sim card recently? Does it start with any credit?

I just want to get one to port in and out and don't really want to top up £5 or £10 on it.

Thanks in advance

G

Colliefrog

If you're lucky, you'll get one with £1 on it, but they stopped sending them ones out and now they don't have any credit on at all.

greyster

colliefrog - do you know if you can phone customer services and talk to an agent with no credit? G

Colliefrog

They usually charge 10p, but you will still get through with no credit. Be prepared for a long wait though! Systems have been down recently and staff are still dealing with the back log.

Just re-read your OP... they normally won't allow you to just port in then back out straight away. Company policy is that a customer has be registered, to have topped up and have made a chargeable call before they will issue a PAC. Depends on who you get on the end of the phone though, some of the staff (usually in J'burg or new starters) are not aware of these rules.

greyster

ok thanks. So worst case I will have to top up by the lowest denomination of £5?

Colliefrog

Yeah, you could always spend it on a game or ringtone? I'd give it go without topping up first, like I said they may not be fully trained!

greyster

thanks colliefrog