Can an individual buy a Dell computer which is meant for small business?

fantasyvn

My cousin asked me to put this question on the forum, as she doesn't have an account here.

She wants to buy a Dell All-in-one PC. By coincidence, she found something call Dell Vostro All in One which is listed in the Business section of the website.

http://www1.euro.dell.com/uk/en/business/Desktops/desktop-vostro-320/pd.aspx?refid=desktop-vostro-320&cs=ukbsdt1&s=bsd

The price of the Vostro seems to be cheaper than the Inspiron 19 Desktop Touch.

When she tried checking out, Dell asked for the company name and address. My cousing was wondering if it's alright to put her name (as company) and personal address.

Any advice?

Bikertov

No reason you can't do this.

The 'Business' machines are just tailored more towards office use, rather than home use, as far as features etc are concerned. Also, they quote prices WITHOUT VAT on the Business section - so take this into account.

bingo_bango

Also, Dell have been known to argue that you have no statutory consumer rights if you buy as a business user. Be prepared for a struggle with them if you encounter future problems.

mikey72

Read this thread,
http://forums.moneysavingexpert.com/showthread.html?t=2191075&highlight=

olly300

bingo_bango wrote: »

Also, Dell have been known to argue that you have no statutory consumer rights if you buy as a business user.

This is because it's legally correct.

As a business user your contacts are different. So with some companies you will receive a better service there as with others a worse one.

Atelier

Dell do like to make it tricky but there is no reason why you cannot buy a business machine. Quite often they seem to be the same as their domestic PCs but with a specification suitable for an office (e.g. downgraded graphics card / sound).

I bought a business machine a couple of years ago with no problems. The only difference is that I did it via their website and used my personal name/address.

HTH

fantasyvn wrote: »

My cousin asked me to put this question on the forum, as she doesn't have an account here.

She wants to buy a Dell All-in-one PC. By coincidence, she found something call Dell Vostro All in One which is listed in the Business section of the website.

http://www1.euro.dell.com/uk/en/business/Desktops/desktop-vostro-320/pd.aspx?refid=desktop-vostro-320&cs=ukbsdt1&s=bsd

The price of the Vostro seems to be cheaper than the Inspiron 19 Desktop Touch.

When she tried checking out, Dell asked for the company name and address. My cousing was wondering if it's alright to put her name (as company) and personal address.

Any advice?

fantasyvn

Our forum is wonderful. Thank you for all your information, which I will pass on to my cousin.

Personally I think their Dell Inspiron 19 (the Touch version) is better, and the price difference isn't much when you include the VAT and shipping fee.

busenbust

If they are stupid enough not to want your business then go elsewhere :cool:, but I expect they will

Bikertov

So long as you buy it as an individual, then you have your Consumer Rights. It should make no difference that it is a 'business' item.

pitkin2020

Bikertov wrote: »

So long as you buy it as an individual, then you have your Consumer Rights. It should make no difference that it is a 'business' item.

There is a recent thread where the OP bought it through the business section on the dell website as a consumer, and had problems. Dell are saying if you buy an item through the business section on the website your agreeing that you are a business and are bound by the terms as a business and not as a consumer.

The link to the thread I refer to is in post # 4

bazster

bingo_bango wrote: »

Also, Dell have been known to argue that you have no statutory consumer rights if you buy as a business user. Be prepared for a struggle with them if you encounter future problems.

You still get your warranty though. I bought a Vostro laptop for my business, I had a problem with it, and their support people were falling over themselves to help. They even sent an engineer to fix it after the 'phone support guy and I had already figured out how to fix it.

A friend had a problem with a Vostro desktop that he bought for his business, and he also had terrific support. They sent someone to collect it one day, and brought it back a coupla days later.

Neither of us paid for extra warranty cover, this was just with the basic.