billing question ref vodafone

darvik

hoping somwone may be able to help, or the vodafone reps may appear

we had 30 day sim contracts with vf - his was £20 a month 300 mins, unlimited text (i beleive unlimited to a limit of 3000) and mobile internet on a N95
I had the same contract without the internet.

We have now upgraded to Iphones and the new contract is 300mins ,unlimited text so no change so far.
1GB of internet through 3g - which can be checked through the billing texts, so far 20mb used. Unlimited wifi so good for home, Mcd Neros etc.

but also unlimited vf to vf calls

when i asked for a billing enqiry today says last call etc, unbilled amount £1.?? which was 2 mms and a 0845 call - data 20mb and minutes used 224.

question is how do i know how many of those calls were v to v. Last thing i want to do is run way over my limit each month. but do not want to not use the phone if we are under limit.

cannot see the v to v calls excluded from this figure as been going up daily on both phones and we only rung each other,

any suggestions advice welcome

darvik

bump is there a vf rep around still no luck at local store

Vodafone

Hi darvik,

Apologies it has taken me a little while to get to this post.

The unbilled charge that you have seems correct for the two MMS message (36p each.) and a call to an 0800 number. So I wouldn't be too concerned about this part of your bill.

If you have registered for online billing, you will be able to keep track of usage online and will find that there is a more detailed breakdown of the services that you have used.

If you would like any more help with setting this up, then please feel free to contact our team by following the link below -

Web Relations Team, Vodafone UK

(When contacting, please quote the code WRT135 in the subject line. In the message body please include a link to this thread and your user name.)

Thanks,

Espi
Web Relations Team
Vodafone UK