12 month free deals orange

haineys

does anyone know if you have a :j 12 month cashback deal with orange can you ger their free broadband

tenof26

i would like to know this to, but suspect not, on the advert i recall it saying it was only for 18 month contracts, and you had to see in store for details

but i hope not, anyone tried it ?

reehsetin

it is for 18 month contracts only
we were told in retail it was a direct with orange offer so no 3rd parties but some other people on here have said they have got it with 3rd parties

mobilegossip

Its 18 months only.Have a look at this thread for info etc http://forums.moneysavingexpert.com/showthread.html?t=203812&page=6

Reestit_Mutton

reehsetin wrote:

it is for 18 month contracts only
we were told in retail it was a direct with orange offer so no 3rd parties but some other people on here have said they have got it with 3rd parties

It is available for existing customers so you can sign up via a third party and then approach Orange direct to request the broadband HOWEVER (and this is an important issue) Orange will restart your contract. It is entirely possible that this will affect the third party retailer's commission. If it does, you can bet your bottom dollar that it will void your cashback.

Be VERY wary of this. If you go for the free broadband you should do so in the knowledge that you are effectively gambling with your cashback. Even if you get the go ahead from the retailer via one of their sales reps, who's to say that they aren't clueless as to the consequences of your actions.

Remember, it will be nigh on impossible to prove what you were told some 4 or 6 months down the line when you come to lodge your first cashback claim only to be refused. Furthermore, if you push for written confirmation of the over-the-phone advice I would wager that it either doesn't materialise or the sales rep quickly changes his/her stance after conferring with a supervisor.

HtH
Reestit Mutton

reehsetin

the restarting contract we were aware happened but believed this was only if the contract originated from orange not a third party, wouldnt be suprised if it was wrong they dont mind making us look like idiots sometimes

patricia1066

I have a free rental contract with orange through TheMobileoutlet. I confirmed with orange that they would give me free broadband, but that the contract startdate will be from the date of connection.

I rang TMO and the sales rep told me that this would mean that they would lose their commission, so it would void the contract for refund from them.

I was wary anyway given several poor reviews of the way Orange have handled customer problems but now that has decided me, Im going for Eclipse on a 9.99 deal for the three months, then 14.99.