Driver IRQL not less or equal???

SnowWhiterThanWhite

Hi Guys,

I have an Acer 5040 running XP. I have had some problems recently with an annoying black screen on start-up which you tried to help me with, and I ran hijack this etc which didn't particularly show up anything wrong.

I have turned my Laptop on this morning and have a blue screen with lots of black lines running across so that I can't read all of the error message.

The top message reads 'DRIVER_IRQL_NOT_LESS_OR_EQUAL
The bottom message reads:Physical memory dump complete

I tried rebooting several times but get the same issue. I tried pressing F8 key and went to the option about going to the last known correct start-up, which I did, the PC then goes through the checking files etc, but then comes back to the blue error screen.

Any ideas?

Browntoa

hit F8 and see if safe mode works

have you recently installed anything ??

try booting without any printers etc plugged into usb ports

SnowWhiterThanWhite

Browntoa wrote: »

hit F8 and see if safe mode works

have you recently installed anything ??

try booting without any printers etc plugged into usb ports

Hi, am trying to start in safe mode now, I currently have a black screen filled with white text all reading multi(0)disc(0)rdiskpartition(2)WINDOWS\system32\DRIVERS\q11280
All above lines of text have slightly different text at the end

The last change made to my laptop was when my DS downloaded emule?

BTW, laptop now turned itself off

Thanks

aliEnRIK

emule is full of trojans etc

Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_malwarebytes_anti_malware/
Open malwarebytes and goto UPDATE and click 'check for updates'. After its updated goto SCANNER and click PERFORM FULL SCAN then click SCAN
Post the COMPLETE log here AFTER youve deleted everything it finds


reboot

Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)

tomstickland

Interrupt request line. I've had problems like it with network cards in the past.
Often caused when two devices use the same IRQ number.

It would be worth checking what the IRQ numbers are for the main bits of hardware and making sure that there aren't two devices with the same number.

SnowWhiterThanWhite

tomstickland wrote: »

Interrupt request line. I've had problems like it with network cards in the past.
Often caused when two devices use the same IRQ number.

It would be worth checking what the IRQ numbers are for the main bits of hardware and making sure that there aren't two devices with the same number.

Hi, How do I find out what the IRQ numbers are?

SnowWhiterThanWhite

aliEnRIK wrote: »

emule is full of trojans etc

Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_malwarebytes_anti_malware/
Open malwarebytes and goto UPDATE and click 'check for updates'. After its updated goto SCANNER and click PERFORM FULL SCAN then click SCAN
Post the COMPLETE log here AFTER youve deleted everything it finds


reboot

Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)

Hi, I've already got both of these loaded onto my PC, problem is it won't boot up. I have tried safe mode but still won't load

aliEnRIK

Your knackered then (tried BEST LAST CONFIG on the safe mode selection screen?). You need a bootable disc to either 'repair' windows or completely reinstall windows (probably the better way)
If you need to retrieve anything off the hardrive than you could either remove the drive and use another computer to get at it, or use some bootable disc thats capable of doing such things

SnowWhiterThanWhite

The blue screen also quote:
STOP: 0x000000D1 (0xC4F36FA3, 0x000000002, 0x00000000, 0x84A84BA8)

Have gone through all the start-op options after pressing the F8 key, ie, safe mode, debugging mode etc, but I end up getting the blue error screen as per my original post.

Please please help?

SnowWhiterThanWhite

aliEnRIK wrote: »

Your knackered then (tried BEST LAST CONFIG on the safe mode selection screen?). You need a bootable disc to either 'repair' windows or completely reinstall windows (probably the better way)
If you need to retrieve anything off the hardrive than you could either remove the drive and use another computer to get at it, or use some bootable disc thats capable of doing such things

I never had a disc with the laptop, so am unable to re-load windows, my DS has a desktop with XP, is there any way of copying his OS to mine?

Browntoa

if you can boot from the other XP cd then you should be able to do a repair install , worse case you have to ring the microsoft 0800 number to re auhtenticate ( tell them the truth , corrupt XP did a repair with available CD, never known them NOT to do it)