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bt ring me then........

uolypool
uolypool Posts: 1,207 Forumite
in Broadband & internet access
well bt rang my mobile today (I placed an order for land line and broadband yeasterday) then i got a txt saying they couldn't make the appointment arranged even though no appointment had been arranged and that I had to call an 0800 number to talk to them before my order could be completed even though its showing a activation date for both on the internet when I "track my order" well i eventually got through and bt don't know what I'm on about really confused
Paul Walker , in my dreams;)

Comments

  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hello uolypool,

    I will be more than happy to look into this for you and confirm when your telephone line order will be activated. Please can you email your order reference number to me with your username and contact number to reach you on. You can find our contact details on our profile.

    Thanks

    Fionnuala
    “Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • cheghead
    cheghead Posts: 849 Forumite
    I have gone back to BT and called on Saturday but my tracking reference id not being recognised on-line. How long does it take normally?
This discussion has been closed.
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