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O2 Direct Debit Error
emma1983_2
Posts: 57 Forumite
in Mobiles
Hi, wondered if anybody would be able to answer my question.
I bought an iphone on contract about 5 months ago and O2 setted up a monthly direct debit. I've had no problems until 2 months ago when O2 mistakenly took twice the monthly direct debit amount out of my account. They did however refund the money but now I want to get out of the contract because the iphone is too delicate (expensive to replace if lost/stolen, insurance is a joke) so because they've made an error could I use it as a means to get out of the contract without paying extra charges to come out of the contract early?
I bought an iphone on contract about 5 months ago and O2 setted up a monthly direct debit. I've had no problems until 2 months ago when O2 mistakenly took twice the monthly direct debit amount out of my account. They did however refund the money but now I want to get out of the contract because the iphone is too delicate (expensive to replace if lost/stolen, insurance is a joke) so because they've made an error could I use it as a means to get out of the contract without paying extra charges to come out of the contract early?
0
Comments
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A billing error is no grounds to cancel a contract, sorry.
Your only way out is to pay the outstanding term.0 -
Insurance can be bought from 3rd parties for £3.99/month.
Sorry, you have no grounds to cancel your contract.Starting Debt: ~£20,000 01/01/2009. DFD: 20/11/2009 :j
Do something amazing. GIVE BLOOD.0
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