Firefox Problems

aliEnRIK

TICK these in hijack and click to FIX them ~
C:\Program Files\SaverNow\SaverNow.exe
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~4\Office14\URLREDIR.DLL
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll (file missing)
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\PROGRA~1\GOOGLE~1\BAE.dll
O2 - BHO: DAPIELoader Class - {FF6C3CF0-4B15-11D1-ABED-709549C10000} - C:\PROGRA~1\DAP\DAPIEL~1.DLL
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [SaverNow] "C:\Program Files\SaverNow\SaverNow.exe"
O4 - HKCU\..\Run: [ctl3datmtools] rundll32.exe "C:\Users\Shaun Ilsley\AppData\Local\ctl3datmtools\ctl3datmtools.d ll", DllInit
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O9 - Extra button: Encarta Search Bar - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Internet Cleaner - {45819E58-6E84-4A5D-BD65-A706981E5BE8} - C:\Program Files\Internet Cleaner\ICleaner.exe (HKCU)
O9 - Extra 'Tools' menuitem: Internet Cleaner - {45819E58-6E84-4A5D-BD65-A706981E5BE8} - C:\Program Files\Internet Cleaner\ICleaner.exe (HKCU)


You also have a ton of stuff running that isnt needed or not what id recommend
For example, tuneup utilities can easily remove registries 'on the fly' that can affect the computer

sei1925

You also have a ton of stuff running that isnt needed or not what id recommend
For example, tuneup utilities can easily remove registries 'on the fly' that can affect the computer

Do you have any suggestions as to what to stop running

aliEnRIK

When youve posted the FULL scan with the UPDATED malwarebytes ill look through the log for you

sei1925

I have updated as you asked and ran a full scan it took 4 hours is this normal?
Malwarebytes' Anti-Malware 1.44
Database version: 3548
Windows 6.1.7600
Internet Explorer 8.0.7600.16385

12/01/2010 18:47:12
mbam-log-2010-01-12 (18-47-12).txt

Scan type: Full Scan (C:\|)
Objects scanned: 502491
Time elapsed: 3 hour(s), 41 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

aliEnRIK

4 hours can be normal depending on drive size and programs running etc

Download HostsXpert
http://download.softpedia.com/dl/a688cad746f64494e3ba8aee103f97e4/4b3ceb67/100027041/software/system/HostsXpert.zip
and then follow the below steps.

* Unzip HostsXpert.zip
* It will create a folder named HostsXpert in whatever folder you extract it to.
* Run HostsXpert.exe by double clicking on it.
* click the Make Writeable? button.
* click Restore Microsoft's Hosts File and then click OK.
* Click the X to exit the program


ill go through the hijack list laters. Just about to have tea now

aliEnRIK

You can uninstall/remove these ~
Adobe PDF Conversion Toolbar Helper
TrueImageMonitor.exe
Windows Sidebar
Webroot\Washer (Much safer to use CCLEANER instead)
Roxio\BackOnTrack\Disaster Recovery


You can stop this service from running ~
Nero 7\Nero BackItUp\NBService.exe
and all the ROXIO ones

Go into TUNEUP and stop it automatically running

the.ciscokid

sei1925 wrote: »

Can anyone help? i am running the latrst firefox browser release but have come across a problem i cant correct when i bring up the google webpage and do a search then it lists the relevant results i then click on one but instead of loading the page it takes me to a different page. So i have run virus scans and maleware scans but everything seems ok i am running a newish laptop with windows 7 all up to date i also have ad blocker running i'm pretty sure i'ts ad related any help would be appreciated

What page?

Try:

http://www.google.com/support/websearch/bin/answer.py?answer=8091&topic=9000

tpowell

I have came across a browser worm like this recentlly. Get Ad-aware and do a scan on your main drive.

sei1925

Finally after a lot of scans the problem was a google tracking cookie called double click i used adaware to remove it and went on the google opt out site and all seems well, i dont know if its coincidence but even firefox seems to be a bit more responsive and faster. Thank you for everyone who took the time to reply it has been very helpful and if i have more problems at least now i know where to come.

aliEnRIK

You might want to try SPYBOTS 'immunise' feature to block things like that

Personally I use NOSCRIPT as well (Makes browsing 'bomb proof', but not 'idiot' proof)