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arrrgghhh Spyware and virus on me lappy

James240
Posts: 16,391 Forumite


in Techie Stuff
Hi guys need some help 
ive managed to get spyware and virus on to me lappy some how (possibly me mate using lappy :rolleyes: ) i seem to be getting a trojan virus keep popping up which AVG says comes from c:windows/system32 (then it keeps coming up different areas within this folder) and i keep healing the files and it says its been healed. AVG says it is a Trojanhorse clicker.FR ??
The spyware ive got seems to have changed my desktop background to a red background with the words in black "SPYWARE DETECTED" and then lists that its found X, Y, Z on me Lappy.
On this background pic the words "RAZESPYWARE" is a link that u can click onto apparently so you can buy the product that fixes this :rolleyes:
I have run spybot search and destroy and AVG anti-virus in safe mode and both have come back as not found anything. Below is the report from Hijack this could someone have a look at it and lend me a hand it getting this of me lappy please
I run Windows XP Service Pack 2 and have AVG anti-virus and spybot search and destroy.
Logfile of HijackThis v1.99.1
Scan saved at 20:23:10, on 28/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\explorer.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\msiexec.exe
C:\DOCUME~1\JAMESW~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://format.packardbell.com/cgi-bin/redirect/?country=UK&range=AD&phase=6&key=SEARCH
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [URL="file://C:\APPS\IE\offline\uk.htm"]file://C:\APPS\IE\offline\uk.htm[/URL]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - !!230BFBA6-3344-58AA-E7F6-26F605695294} - media64.dll (file missing)
F2 - REG:system.ini: Shell=explorer.exe
O1 - Hosts: localhost 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PBUKV2 - !!4E7BD74F-2B8D-469E-A0E8-F479B685FA7D} - C:\WINDOWS\system32\pbukv2.dll
O2 - BHO: (no name) - !!53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - !!9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O3 - Toolbar: PBUKV2 - !!4E7BD74F-2B8D-469E-A0E8-F479B685FA7D} - C:\WINDOWS\system32\pbukv2.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dmhpr.exe] C:\WINDOWS\system32\dmhpr.exe
O4 - HKLM\..\Run: [jfbxu.exe] C:\WINDOWS\system32\jfbxu.exe
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: CONNECTAUTrayApp.lnk.disabled
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: ieSpell - !!0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - !!0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - !!1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - !!1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\!!44C03A6A-3354-4F8E-BD18-4E421D1B2FEC}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CCS\Services\Tcpip\..\{A91FB659-A0EF-4EF4-87C5-4C35847856CD}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CCS\Services\Tcpip\..\{F3BE4356-8422-4969-BF29-BB69784029DC}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.92 85.255.112.112
O17 - HKLM\System\CS1\Services\Tcpip\..\!!44C03A6A-3354-4F8E-BD18-4E421D1B2FEC}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.114.92 85.255.112.112
O17 - HKLM\System\CS3\Services\Tcpip\..\!!44C03A6A-3354-4F8E-BD18-4E421D1B2FEC}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.92 85.255.112.112
O18 - Protocol: livecall - !!828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: msnim - !!828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\btxppanel.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: MrobeService - Unknown owner - C:\WINDOWS\system32\MRobeService.exe (file missing)
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

ive managed to get spyware and virus on to me lappy some how (possibly me mate using lappy :rolleyes: ) i seem to be getting a trojan virus keep popping up which AVG says comes from c:windows/system32 (then it keeps coming up different areas within this folder) and i keep healing the files and it says its been healed. AVG says it is a Trojanhorse clicker.FR ??
The spyware ive got seems to have changed my desktop background to a red background with the words in black "SPYWARE DETECTED" and then lists that its found X, Y, Z on me Lappy.
On this background pic the words "RAZESPYWARE" is a link that u can click onto apparently so you can buy the product that fixes this :rolleyes:
I have run spybot search and destroy and AVG anti-virus in safe mode and both have come back as not found anything. Below is the report from Hijack this could someone have a look at it and lend me a hand it getting this of me lappy please

Logfile of HijackThis v1.99.1
Scan saved at 20:23:10, on 28/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\explorer.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\msiexec.exe
C:\DOCUME~1\JAMESW~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://format.packardbell.com/cgi-bin/redirect/?country=UK&range=AD&phase=6&key=SEARCH
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [URL="file://C:\APPS\IE\offline\uk.htm"]file://C:\APPS\IE\offline\uk.htm[/URL]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - !!230BFBA6-3344-58AA-E7F6-26F605695294} - media64.dll (file missing)
F2 - REG:system.ini: Shell=explorer.exe
O1 - Hosts: localhost 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PBUKV2 - !!4E7BD74F-2B8D-469E-A0E8-F479B685FA7D} - C:\WINDOWS\system32\pbukv2.dll
O2 - BHO: (no name) - !!53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - !!9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O3 - Toolbar: PBUKV2 - !!4E7BD74F-2B8D-469E-A0E8-F479B685FA7D} - C:\WINDOWS\system32\pbukv2.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dmhpr.exe] C:\WINDOWS\system32\dmhpr.exe
O4 - HKLM\..\Run: [jfbxu.exe] C:\WINDOWS\system32\jfbxu.exe
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: CONNECTAUTrayApp.lnk.disabled
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: ieSpell - !!0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - !!0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - !!1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - !!1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\!!44C03A6A-3354-4F8E-BD18-4E421D1B2FEC}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CCS\Services\Tcpip\..\{A91FB659-A0EF-4EF4-87C5-4C35847856CD}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CCS\Services\Tcpip\..\{F3BE4356-8422-4969-BF29-BB69784029DC}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.92 85.255.112.112
O17 - HKLM\System\CS1\Services\Tcpip\..\!!44C03A6A-3354-4F8E-BD18-4E421D1B2FEC}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.114.92 85.255.112.112
O17 - HKLM\System\CS3\Services\Tcpip\..\!!44C03A6A-3354-4F8E-BD18-4E421D1B2FEC}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.92 85.255.112.112
O18 - Protocol: livecall - !!828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: msnim - !!828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\btxppanel.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: MrobeService - Unknown owner - C:\WINDOWS\system32\MRobeService.exe (file missing)
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
Savings Total so far for 2023: £8,062.58
0
Comments
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Thats a neat piece of SW not seen one like that before - a background changer thta forces you to buy a program - blackmail or waht - very advanced.
Try norton Anti Virus, thats what i use, sorry cant be anymore help:rotfl: :j :T :bdaycake: :xmastree: :bdaycake: :T :j :rotfl:0 -
sounds like a Winfixer variant, there is specific software for removing them
http://www.help2go.com/Tutorials/Protect_Your_PC/RazeSpyware_Removal_:_A_How-To.html
RazeSpyware is yet another FAKE anti-spyware program that is nothing more than a scam. It infects your computer, displays a graphic on your desktop saying that your computer is infected, then asks for money to remove the spyware! Looks like extortion to me... Let us show you how to remove RazeSpyware once and for all.
(Note: You should print this page out before continuing)
To remove SpyAxe, you'll need a tool called smitRem.exe (which has replaced the previous removal tool, SpyAxeFix.exe).
Download smitRem.exe
Once you have downloaded the file, double-click on it to run it. You'll see a window like the one below. Click on the Start button in the smitRem window.
The program will create a folder on your desktop called "SmitRem"
Now, you should reboot your computer into Safe Mode. If you need help on getting into Safe Mode, see this tutorial.
Once your PC is in Safe Mode, open the SmitRem folder on your desktop. You will see a file within called RunThis.bat (or just RunThis). Double-click on that file, and RazeSpyware will be removed from your PC.
Next, we'll need to clean up that graphic on your desktop. Click on Start -> Control Panel -> Internet Options (you may need to Switch to Classic View before seeing the Internet Options icon). Click on the tab marked Programs and choose the Reset Web Settings button.
Close the window and return to your desktop. Right-click on an empty space on your desktop and choose Properties. This will open the Display control panel. Choose the tab marked Desktop. Then click on the Customize Desktop button. Then choose the tab marked Web. Finally, uncheck anything under the Web Pages section, especially anything called Security.
Reboot your PC, and you should be free of RazeSpyware. However, that does not mean that other spyware infections are not lurking underneath.
To fully scan your computer and protect yourself from further infections, please read our Malware sticky
http://forums.moneysavingexpert.com/showthread.html?t=133269Ex forum ambassador
Long term forum member0 -
can you run a fresh Hijackthis log afterwards for us, yours is incrrectly installed in a temp directory on your PC
C:\DOCUME~1\JAMESW~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
can you install it in it's own directory and run it from thereEx forum ambassador
Long term forum member0 -
no probs browntoa going to try download the software u suggested and do what u have suggested firstSavings Total so far for 2023: £8,062.580
-
ok run the program as suggested Browntoa and done what is suggested and it seems to have removed it all
below is another hijack this log and i put it in its on folder as well
Have i got the all clear??
Logfile of HijackThis v1.99.1
Scan saved at 22:07:10, on 28/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\James Waterfield\My Documents\Downloaded Programs\HiJack\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [URL="file://C:\APPS\IE\offline\uk.htm"]file://C:\APPS\IE\offline\uk.htm[/URL]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - !!230BFBA6-3344-58AA-E7F6-26F605695294} - media64.dll (file missing)
F2 - REG:system.ini: Shell=explorer.exe
O1 - Hosts: localhost 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PBUKV2 - !!4E7BD74F-2B8D-469E-A0E8-F479B685FA7D} - C:\WINDOWS\system32\pbukv2.dll
O2 - BHO: (no name) - !!53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - !!9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O3 - Toolbar: PBUKV2 - !!4E7BD74F-2B8D-469E-A0E8-F479B685FA7D} - C:\WINDOWS\system32\pbukv2.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [dmfse.exe] C:\WINDOWS\system32\dmfse.exe
O4 - HKLM\..\Run: [dznpm.exe] C:\WINDOWS\system32\dznpm.exe
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: CONNECTAUTrayApp.lnk.disabled
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: ieSpell - !!0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - !!0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - !!1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - !!1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\!!44C03A6A-3354-4F8E-BD18-4E421D1B2FEC}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CCS\Services\Tcpip\..\{A91FB659-A0EF-4EF4-87C5-4C35847856CD}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CCS\Services\Tcpip\..\{F3BE4356-8422-4969-BF29-BB69784029DC}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.92 85.255.112.112
O17 - HKLM\System\CS1\Services\Tcpip\..\!!44C03A6A-3354-4F8E-BD18-4E421D1B2FEC}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.114.92 85.255.112.112
O17 - HKLM\System\CS3\Services\Tcpip\..\!!44C03A6A-3354-4F8E-BD18-4E421D1B2FEC}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.92 85.255.112.112
O18 - Protocol: livecall - !!828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: msnim - !!828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\btxppanel.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exeSavings Total so far for 2023: £8,062.580 -
It's a virus specifically targetted at people who call their computer a "lappy".
IMHO it is well deserved
Mike0 -
O17 - HKLM\System\CCS\Services\Tcpip\..\!!44C03A6A-3354-4F8E-BD18-4E421D1B2FEC}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CCS\Services\Tcpip\..\{A91FB659-A0EF-4EF4-87C5-4C35847856CD}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CCS\Services\Tcpip\..\{F3BE4356-8422-4969-BF29-BB69784029DC}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.92 85.255.112.112
O17 - HKLM\System\CS1\Services\Tcpip\..\!!44C03A6A-3354-4F8E-BD18-4E421D1B2FEC}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.114.92 85.255.112.112
O17 - HKLM\System\CS3\Services\Tcpip\..\!!44C03A6A-3354-4F8E-BD18-4E421D1B2FEC}: NameServer = 85.255.114.92,85.255.112.112
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.92 85.255.112.112
look like they should be fixedEx forum ambassador
Long term forum member0 -
and these
O2 - BHO: (no name) - !!9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file)
(Description: A hidden or missing adware entry.)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
(Description: A hidden or missing adware entry.)Ex forum ambassador
Long term forum member0 -
and these
O4 - HKLM\..\Run: [dmfse.exe] C:\WINDOWS\system32\dmfse.exe
O4 - HKLM\..\Run: [dznpm.exe] C:\WINDOWS\system32\dznpm.exeEx forum ambassador
Long term forum member0
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