Virgin Wireless Installation Problems

Party_Animal

Sorry no reply, my pc crashed, the monitor won't work, tried another monitor that's the same, no access via laptop, long talk with Virgin revealed faulty modem so having to log in from work. I don't know what happened. It just froze then wouldn't work.

bingo_bango

Can I suggest you dump the V software? You don't actually need it once the modem has been configured. It really is bloatware in IMHO and you can safely uninstall it once the initial setup has been done to get your modem configured to Virgin.
After that, you need never use it again, and just use the basic Windows configuration options. Much easier in the long run.

st999

I have a friend who does not have the internet at home, whenever he wants to connect to the internet for any reasom he just brings the tower to my house, just plugs an ethernet cable into the computer and router and away it goes. No software has ever been installed, it just works.

Stan

Party_Animal

Thanks, waiting for new modem from Virgin, So are you saying that my laptop should pick up Virgin Wireless from the router without the software? I'm not sure what the damage is to my pc and the lad who built it is on leave. None of the monitors will work with it. I'm hoping when I get the modem I can just use the laptopp for now. All I did was plug the ethernet cable into the pc rather than the USB as it showed on the wired diagram on screen and the pc just froze and now won't work.
Thanks again

Party_Animal

Just bringing this back to top in the hope that someone can help. I only have access at lunch times.
Thanks

bingo_bango

Yes, the lappie should still be able to see the router broadcast SSID. As long as you know that and the password then you should be able to connect directly. Assuming that is that the correct settings to connect to Virgin have been set up in the router.

Party_Animal

Thanks BB, can't see how I can alter anything in the router.

bingo_bango

to log into the router try http://routerlogin.net

User name: admin
Password: password (this should be changed)

The login details for Virgin will be on the letter you got from them when you initially signed up.

aliEnRIK

Virgin doesnt use a password to get online. So all you need to do is enter your OWN password to keep it secure

bingo_bango

Actually mine does Rik. Not at home so I don't have the details in front of me, but on initial setup there is a password which is sent in the letter which is needed to confirm connection.

Completely separate from the router password.