Reduce T-Mobile Price Plan / Tariff

jeffdanger

Hi everyone,

I'm planning on moving to New York for a year in March and am trying to reduce/cancel my T-mobile contract so that I don't keep on paying £35 every month while I'm over there. When I called them the other day they told me that its not possible to reduce your tariff until 1 month before the end of the contract.

I was extremely shocked by this - I signed up for the contract in April 2009 and wasn't made aware of this otherwise I never would have taken it (I have been with T-Mobile, Vodafone & 3 before and never had any problems doing it after 6 months into a 12month contract/9 months into a 18 month contract).

From what I can see on the web they used to have a 6 month policy which changed to a 11 month policy at some point in 2008. However I can't find any info about when they changed it to the current policy. Does anyone know when this happened? If they changed it without telling me this should allow me to cancel the contract, or at the very least if I can change the price plan down after 11 months it will save me a lot of money.

I would just leave the country and refuse to pay the money but I can see this leaving an ugly stain on my credit report - however paying £245 to protect this is something I dont want to have to do!

Cheers

Jeff

OneADay

Change happened in Oct 2008 (according to this http://www.3g.co.uk/3GForum/showthread.php?t=87102) so no luck for you.

Jon_01

Its been 1 month for all of 09, so it was that when you agreed to the contract.
If it was important to you, you should have asked at the time.

When you agree to a contract, unless stated otherwise, you should expect to pay the agreed amount for the life of the contract.

And, yes. If you just go and stop paying it'll trash your credit for 6 years and you may have collection agents knocking at your last address...

feival

Sorry mate but they are right. I am sure you didn't complain about the subsidised when you got it and in return you have to pay them your monthly fees. £245 is worth paying to preserve your credit record - unless you don't care about getting loans, credit cards, mortgages etc....

jeffdanger

At the time I wasn't expecting to be leaving the country - I got the phone through a cashback website (£180 upfront cashback received from beepy mobiles) and dont remember getting a proper list of terms/conditions to read through otherwise I would have checked before I signed the contract.

On another tack - I read somewhere about their changes to roaming charges, obviously this change to t&c will be to my material detriment as detailed in their contract and I understand there are a lot of people trying to get out of their contracts using this - do you know of anyone who's managed this?

(I'd post the link to the page on bitter wallet but it wont let me)

jeffdanger

p.s. just checked and they've changed US roaming call charges from 55p per minute to £1.20 - not exactly a small increase

samperry209

They did drop it for me but my reason was because i was made redundant which is a true and they dropped it 2 months after i signed on the dotted line..