Cancelling Orange Contract

nedlog

Hi,

I have an Orange contract phone which runs to August 9th that I want to cancel at the end of January. This means that I will have to 'buy out' 6months 9days of my contract.

I phoned customer service and requested the £10/month data plan but the guy said this was no longer available. He did ask me if I was a dealer to which I said no - apparently this plan is still available to dealers. He said the cheapest option was to change to YourPlan120 at £15/month then buy out the remainder of the contract. Do any MoneySavers have a better/cheaper way of doing this?

Any advice appreciated!

Thanks,
D.

GlennTheBaker

There's an Orange Value Promise equivalent to T-Mobile plan called "Freetime 750" which is £13.99 per month. You get 750 off-peak minutes per month and 50 texts. Just let the contract run until it's end and use up the minutes and texts.

http://www.orange.co.uk/cgi-bin/ovp/tariff.pl?network=T-Mobile&tariff=TM_120_Freetime_750

matrix999

The guy you spoke to at Orange was incorrect in saying the cheapest option was to change to Your Plan 120 for £15 per month. Its not currently possible to change to YourPlan 120 for £15 per month but you can for £25 per month.

The £15 per month plan is for new connections to Orange and must be connected through the website or by phone.

Ask him for the T-Mobile FreeTime 750 OVP Plan as this will be the cheapest.