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Cheapest line rental with anytime call package

2

Comments

  • Yes, and if you have problem's and want to change to another supplier they then charge for if you don't change on your renewel date. This cost me £67 last month. they claim that they send a letter to remind you that your contract is renewing but i didn't recive it. good luck.

    CC
  • neil9313
    neil9313 Posts: 696 Forumite
    BT can also offer you £36 credit on your first/second bill for new customers . Call them and ask for Customer Options Team.


    Also with BT you can use an indirect supplier like www.18185.co.uk to place some calls cheaper.Other suppliers dont have to allow access.


    I know about 18185, but whats this £36 credit about for new customers?
  • Mr_Thrifty
    Mr_Thrifty Posts: 756 Forumite
    syko, you RULE!!! I just phoned BT and got the offer, exactly as you described. YOU RULE! :beer: :j :money: :beer: :T


    "no wonder thousands are switching back to BT every month"
  • Ypaymore
    Ypaymore Posts: 2,802 Forumite
    Mr_Thrifty wrote: »
    syko, you RULE!!! I just phoned BT and got the offer, exactly as you described. YOU RULE! :beer: :j :money: :beer: :T


    "no wonder thousands are switching back to BT every month"

    He should know he works for BT.;)
  • Ypaymore
    Ypaymore Posts: 2,802 Forumite
    neil9313 wrote: »
    but whats this £36 credit about for new customers?

    £36 credit through Customer Options if you take out a new 12 month rolling contract, line rental,and inclusive calls.
  • FL
    FL Posts: 748 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I had problems tracking down the right department. Got put on hold so gave up. Lady on option 1 didn't know anything about the offer.
  • neil9313
    neil9313 Posts: 696 Forumite
    FL wrote: »
    I had problems tracking down the right department. Got put on hold so gave up. Lady on option 1 didn't know anything about the offer.

    Try again until you get someone that does know
    ;)
  • rdtrdt
    rdtrdt Posts: 68 Forumite
    edited 11 January 2010 at 2:46PM
    syko29793 wrote: »
    No you can only get the offer by calling BT customer options team (same people that give the £36.00 credit).

    It is a 12 month auto renewable contract like the evening and weekend offer.

    0800800030 option 1 to get it but you have to ask for it.


    The message on this 0800 number says "If you're calling to cancel your broadband or request a MAC code press 1".

    So instead I called 150 and asked to be put through to the Customer Options Team. The person there didn't know about the £36 credit and £3.99 for Anytime deals. They only knew about a £24 credit (£2 per month). They went away for a long time to try to find info about the £36 deal, but were unable to do so.

    Questions:
    1. Is that 0800 number, and then choosing Option 1, really the right people to speak to, despite it saying that it's for broadband cancellation and MAC code requesting?

    2. How do I find someone who knows about the £36 credit + £3.99Anytime deals?

    Thanks!
  • rdtrdt
    rdtrdt Posts: 68 Forumite
    A few calls later, I'm being told by Customer Options that the £36 credit is no longer being offered.

    The best they can offer is a £24 credit and Anytime for £3.99 per month.

    So, overall, effectively £3 saving per month, not a £4 saving per month (which a £36 credit + £3.99 Anytime would equate to).

    Is anyone currently being offered any better than that by BT?

    Thanks!
  • jessmist
    jessmist Posts: 729 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    I have just been on the phone to BT and the system is down but she said the deal they could over me was the anytime package at a monthly rate of £4.99 and a credit of £36.00.But i would have to phone back later when the system was back up.
    Doesn't seem a bad deal as the anytime cost would over the 12 months work out at £1.99
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