Should I chance buying new sofa?

scullster

I can't fault Argos customer service in my experience - I recently ordered a couple of matresses which they delivered. I didn't remove them from their packaging, I simply stored them in our garage. After about a week, I called them to say that I wasn't happy as I didn't think they would be comfortable having inspected them. No problems, they arranged collection free of charge and refunded me the cost of the mattresses (less the delivery charge).

LisaLou1982

Having got a similar sofa, the height will be the height of the sofa including feet but excluding the height of the cushions which will come seperatly anyway.

Ive never bought anything from Argos furniture wise, so not sure if they would refund if it didnt fit - however, most furniture stores stipulate that its your responsibility to make sure it fits.

have you measured the height of your rooms, the height and width of your doorways?

dolly74_2

I can't do more than what I have done already which is take all the measurements, go on the "Ask The Experts" website and ask the furniture removal expert Harry and email the store direct for more information (which they did not provide). The way I see it, I really have tried my best and if it doesn't fit in, its something i tried to prevent happening to the best of my ability. I know my measurements (of my smallest door frame with and without door on) but if Argos can't be more specific about their end of things when I ask them, what more can I do other than chance it? Their customer service I received when I asked them was extremely poor. Will just have to go with the Argos one and just get the 30 day money back thing if it doesn't fit in.

neilmcl

See if this is of any help

http://www.bbc.co.uk/theoneshow/highlights/maths_of_life.shtml?videogallery=maths_of_life_sofa

woody01

Why would anyone want to buy a sofa from Argos.
Their stock is tat.

boatingbrock

If their customer service seems poor before they've had your money I doubt it would improve afterwards. I wouldn't chance it.

Becles

We bought from https://www.sofasofa.co.uk One of the things I liked was if for any reason you are not happy with the sofa's, they will take them back and refund them. It was peace of mind after buying rubbish sofa's from Tesco that had to be returned as the covers shredded after two months of normal use.